Alejandro Chacon, Prc Email and Phone Number

- Respond to employee queries related to HRIS, HR policy and process- Provide solutions (According to HR guidelines and/or business targets)- Advice and support Employees, Managers, HR teams and talent acquisition- Function as a link between HRBPs, New Hires and current employees - Oversee Pre-Screening and Onboarding process for New Hires- Provide Support to HRBPs in the US and Americas Team- Provide functional expertise regarding HR processes and systems- Ensure data quality in HR systems- Maintain current HR systems and be responsible for data accuracy management

Concentrix Catalyst is the experience design and engineering team of Concentrix.As human resources coordinator, my responsibilities include: - Onboarding process- Coordinate logistical process for equipment delivery - Employee benefits and requirements - Support in training plans- Organizational culture- Corporate communication and announcements- HR data and analytics

Working with the Recruiting and Selection process for different areas in the company, specifically the IT department. Sourcing and pre-screening candidates; creating new hires' files and keeping them updated as well as assisting on labor relations matters.

Technical Recruiter with BEPC Inc., an industry leader in Consulting Services for the Pharmaceutical, Biotechnology, Medical Device and IT Industry. The BEPC Inc. mission is to provide corporations with innovative consulting services focused on continuous improvements through the implementation of six-sigma, lean, and other related methodologies at an exceptional value.

Main functions:- Designated point contact between the FedEx campaign and the area of recruitment and selection, I was tasked with Analyzing competencies and job characteristics required for the campaign and therefore designing the profile that best met the client's needs.- Preparation, monitoring and follow up of recruitment projects and KPIs- Applied psychometric tests, assessment of competence profile of the candidate and induction to the work environment.- Job Proposal and Explanation of compensation and benefits package.- I was in charge of facilitating the company’s internal policies workshop.- Control of the Files for the New Hire candidates.Thanks to my performance I was invited to the opening stage and Ramp up of the new Teleperformance site called Talavera in the state of Puebla, Mexico, working with the recruitment and selection department in that State.

Main functions: Leading and Managing groups ranging from 15 to 20 people Follow up on improvement plans Managing of key performance indicators (KPIs) set by the Campaign  Provide feedback as well as techniques for improving performance indicators

Main functions: Call Monitoring and performance analysis Management of performance indicators  Provide feedback and techniques for improving performance indicators according to the Line of Business.

Main functions: Over the phone customer support in English Managing performance indicators assigned by the campaignWithin this level in the company and because of my performance I was assigned to an Operations Supervisor with title of Tech Lead, and I was assigned administrative tasks pertaining to the supervisor in order to learn and prepare myself so that one day I would be able perform these tasks in higher positions.