Effectively manage channel partners in 13 markets in the region, develop and executive strategies to ensure parts and service business growth for Mercedes-Benz commercial vehicles. Building strong relationships with dealers/distributors, closely support them for aftersales standards, operational excellence and customer satisfaction.

Responsible for the MB distributors and dealers of 11 regional countries in the areas of aftersales operations such as customers satisfaction, technical and warranty, process improvements, parts & service business development/sales for Mercedes-Benz passenger cars. Lead the project in the dealers aftersales operation set up in Myanmar, Laos, Cambodia and Sri Lanka.More than doubled the parts & service revenue in the period.

Responsible for all distributor/dealer aftersales topics in Malaysia, Vietnam, Cambodia. Supported the set up of distributor aftersales operation in Malaysia. Increased customer satisfaction at in-country dealers and spare parts & service sales for both PC & CV.

Start-up business in Australia, supplying timber flooring and hand painted ceramic tiles to home developers. Eventually, the business was sold in 2001 at a profit.

Lead a team of 6 sales professionals in SPH newspaper advertisement sales, generated substantial revenue growth for SPH, targeting clients in the financial sector. Coach and mentor team members to become proficient in consultative selling and skilled key account managers.

• Business Development of company's range of bath and bedding textile products for the US west coast operation, selling to departmental stores and specialty shops.