Alex Chiaramonte Email & Phone Number

Washington, District Of Columbia, United States

Product manager for FOIA and electronic case management software built for government purpose. Helping facilitate organizational transformation into a SaaS product-led business.

Innovation Product Manager driving the product strategy, design, and development and GTM strategy & execution for commercializing new B2B SaaS platform (global environmental tax content-as-a-service + compliance-as-a-service solution) in business adjacent market and target customer audience with lean cross-functional team. - Defined, validated, and executed business case, short-term and long-term (1- 2-year) product roadmap, and go-to-market (GTM) strategy including business, operating, and pricing models for penetrating an emerging market - Managed cross-functional team of software engineers, UI/UX designers, and product owners under SAFe product development while collaborating across 10+ inter-disciplinary teams (e.g. finance, sales, customer support, legal) - Facilitated beta testing, 25+ user feedback interviews, and sales / partnership discussions with 50+ customer / 15+ partner prospects to understand user needs and cultivate business relationships for a pipeline of users in 18 months

Remote

Innovation Senior Associate facilitating stage-gated innovation lifecycle to grow the corporate business and brand via new software products through market and user research, technology design and testing, business case development, GTM strategy. - Conducted primary research and market intelligence in 5+ adjacent market segments (e.g. Supply Chain and Logistics, Sustainability, Energy, PayTech, FinTech, and RegTech) for executive leadership presentation - Facilitated 50+ interviews designed for a variety of user research and testing objectives to create and validate 25+ product solution concepts with user personas, customer journey maps, and jobs-to-be-done

Washington, District Of Columbia, United States

Business Designer achieving IT and user experience outcomes for federal agencies by leveraging human-centered design, applied intelligence, and rapid prototyping methods in strategy, design, delivery, and sales initiatives. - Led 15 ethnographic interviews and synthesis of 25 insight themes to develop long-term strategic roadmap of 20 AI and automation capabilities for the US Patent Office to reduce patent examination time 30+% while increasing result confidence - led to $50M intelligent automation delivery contract win and improved alliance with Google Patents team - Facilitated 100+ contextual interviews and 8+ collaborative workshops with various clients in the Department of Defense, Department of Energy, and Amtrak to develop, prioritize, and present 120+ product and service recommendations in business process, customer experience, automation, data, and AI domains - Developed variety of client-specific technology strategy deliverables assessing current state and envisioning future state of IT capabilities and services, e.g. data maturity models, technology architecture, service blueprints

Arlington, Virginia, United States

Business and Technology Functional Analyst on SAP-ECC Order Fulfillment team for large DoD client to implement large scale system enhancement, manage incident tickets, facilitate Agile transformation, and pilot Robotics Process Automation (RPA) capabilities. - Enhanced report capturing data flow through the system across 78 order and inventory management interfaces - Implemented a client-wide data manipulation and infrastructure change across several business objects interfacing withvarious external partner systems - Designed and implemented a Robotics Process Automation (RPA) pilot using Automation Anywhere technology

Bachelor Of Science - Bs, Mechanical Engineering

Activities and Societies: • QUEST Honors Program • Business, Society, and the Economy Scholars Program • Alpha Tau Omega Fraternity.

High School Diploma