Alex Coldea Email & Phone Number

Bucharest, Romania

Bucharest, Romania

 Took over French Continental Locations Foix and Toulouse on 1st April After 2 months switched as a CSR for Continental Frenstat managing a portfolio of over 100 devices on both EDI FCE and CP3. In October also received the BTV Account Maintained a good business relationship with all Frenstat buyers (15 contacts) Working closely with my specialist to prevent any shortages on the whole portfolio Kept a close connection with EDI counterpart to fix any possible EDI issues and adjust OTD scores to reflect accurate stocks OTD score improvement since took over the account from 77% in July to 90% in December CSAT score improvement from “Satisfied” back in September to “Very Satisfied” on March survey Starting Middle of January took a part of COD tasks  Part of Testing team in the Auto% and Order Change Audit Trail project  Beginning of May will Switch the accounts moving to Continental Sibiu and Continental Villingen

• Validates and processes Software orders to meet cycle time and delivery expectations• Process Intercompany Credit Memos (ACT and Affiliates) • Interface with Affiliates when necessary for problem solving order issues• Assist in development and implementation of standard work for software processing• Play a critical role in the transfer and introduction of new software products and/or software supply chain standardization projects• Ensure all operations are delivered to globally defined process and in accordance with the global quality requirements and ISO 9001• Ensures successful product transitions and New Product Introductions (NPI) by providing support including SAP control, training, preparation, and conference call regarding applicable new processes• Design, implement and execute global processes to support various HPS software product lines to meet delivery and cycle time metrics

Supporting the cross country border ES lead sales transactions with respect to ESSN products. Performing activities in a European multicultural environment and administrating operational processes and systems by providing assistance to sales representatives Collaborate with Country Config and Quote teams for legal offers, budgetary offers Collaborate with Order management for Purchase Orders Helping the ES EMEA and Americas Sales representatives or the ES EMEA Presales in additional issues or queries such as DART analysis

Action Team is a cross department back-up team, which was created on the necessity to provide additional support in periods of peaks or time crises. The main purpose is helping other teams with operational tasks and in the same time completing daily activities. Between March and August 2013 acted as back-up for GWE Special Pricing Team. Main responsibilities: - To process requests that are coming from sales representatives in a timely manner as agreed with Sales Organization for Sweden- To perform high complexity tasks (value judgment on Business Justification) - To verify the accuracy of data contained in the requests - To make sure that prices, discounts and other data are correct and obtaines all necesarry authorisations for the processing of the requests In present I’m the primary back-up for Equipment Management and Remarketing Team

Supply chain and pricing role - Main point of contact for EMEA, Americas and AP remarketed products - Processing regular requests from product managers and offering them and other interested parties support regarding product pricing and set up - Running regular reporting on daily activity - Integrating new processes regarding product set up and improving existing ones - Maintain, update and improve process documentation - Interfacing with Product Sales Readiness teams to ensure product availability

Graduate In Business Studies, Economic Management

Education record