Alex Cooling Email & Phone Number

Burnley, Gb

Burnley, England, United Kingdom

• Understanding the Integration platforms and processes from ESB through to WMS• Coordination with all relevant teams across the business and resolve all application and system issues• Awareness of system management/server requirements including capacity, performance, work management, patch management, version control, security, backup & recovery, utilities, and networking• Working collaboratively to maintain good working relations with 3rd line internal support groups and external… Show more • Understanding the Integration platforms and processes from ESB through to WMS• Coordination with all relevant teams across the business and resolve all application and system issues• Awareness of system management/server requirements including capacity, performance, work management, patch management, version control, security, backup & recovery, utilities, and networking• Working collaboratively to maintain good working relations with 3rd line internal support groups and external 3rd parties• Maintaining UAT, Test and training environments wherever applicable• Recreating production issues in the non-production environment and fix/propose a fix• Testing application-related fixes and sign off before deploying them into the production environment Show less

Burnley, England, United Kingdom

I worked as a Control Room Shift Manager for Boohoo.com on the night's rotation. Please see below for some of the daily tasks while operating in this role;• Running various detailed reports displaying valuable operational performance and statistics for visibility• Managing and working with a team of 4 x Control Room Technicians to ensure all daily task are completed with maximum efficiency • Managing the flow of work throughout the 24/7 operations and ensuring all systems are… Show more I worked as a Control Room Shift Manager for Boohoo.com on the night's rotation. Please see below for some of the daily tasks while operating in this role;• Running various detailed reports displaying valuable operational performance and statistics for visibility• Managing and working with a team of 4 x Control Room Technicians to ensure all daily task are completed with maximum efficiency • Managing the flow of work throughout the 24/7 operations and ensuring all systems are working as expected • Ensure all customer SLA’s are achieved as expected and communicating any failures or issues to the wider business• Being the first point of call for any incidents on site while liaising with various departments for a speedy resolution • Triaging and leading any incident management situation on site ensuring the operational targets are met despite the disturbances Show less

Burnley, England, United Kingdom

I worked as a Control Room Technician in Boohoo.com on the night's rotation. Please see below for some of the daily tasks while performing this role; • Managing the flow of customer order waves through the Automation using the Warehouse Management system• Escalating any carrier related issues to Control Room Shift Manager and Ops Team• Managing flows of work to meet delivery of all fulfilment SLA’s & KPIs• Investigating any issues with customer orders unable to allocate to… Show more I worked as a Control Room Technician in Boohoo.com on the night's rotation. Please see below for some of the daily tasks while performing this role; • Managing the flow of customer order waves through the Automation using the Warehouse Management system• Escalating any carrier related issues to Control Room Shift Manager and Ops Team• Managing flows of work to meet delivery of all fulfilment SLA’s & KPIs• Investigating any issues with customer orders unable to allocate to the relevant carrier or service level • Escalating any carrier related issues to Control Room Shift Manager and Ops Team• Monitoring WCS & SCADA systems to ensure the automation is always fully operational • Escalating any carrier related issues to Control Room Shift Manager and Ops Team Show less

Burnley, England, United Kingdom

I worked as part of the ASH & CI Team at Boohoo.com working across 4 departments on all shift patterns. Please see below for some of the daily tasks while performing this role;• Supervising the Inbound, Stock Control, Despatch & Returns departments within the business to ensure all operational targets are achieved daily • Showing flexibility to change across all shifts and adhere to the company’s requirement’s when needed • Dealing with difficult situations and responsibilities… Show more I worked as part of the ASH & CI Team at Boohoo.com working across 4 departments on all shift patterns. Please see below for some of the daily tasks while performing this role;• Supervising the Inbound, Stock Control, Despatch & Returns departments within the business to ensure all operational targets are achieved daily • Showing flexibility to change across all shifts and adhere to the company’s requirement’s when needed • Dealing with difficult situations and responsibilities over the year and offering maximum support to the operation during our peak periods • Creating new processes and procedures and improve on current ways of working while improving operational KPI’s • Ensuring that all procedures are following the yearly budget and finding ways to maximize output and reduce costs • Assisted in the integration & testing of new WMS systems into the operation• Assisted and Monitored the migration of various brands to new sites and additional DC’s Show less

Burnley, England, United Kingdom

I worked as a Warehouse Team Leader in the Outbound Department at Boohoo.com. Please see below for some of the tasks and responsibilities performed;

Burnley, England, United Kingdom

I worked as a Warehouse Operative in the Outbound Department at Boohoo.com

Burnley, England, United Kingdom

I worked as a Bar and Cellar worker for Burnley Miners Working Men's Social Club.