· Support General Managers with strategic thinking around project and system-wide risks and opportunities· Ensure stakeholder alignment on strategic projects, manage resources, mitigate risks and track key performance indicators (KPIs) and drive successful sales outcomes.· Develop, maintain, and publish project work plans, action items/risks and issues/decisions trackers; status reports; meeting agendas and supporting notes.

• Spearheaded implementation projects in a highly matrixed environment that included external partners, local market leadership, technical teams and clinical teams .• Served as the main point of contact for strategic partners (e.g., health plans, health systems, and community-based organizations) overseeing the implementation of capabilities supporting collaboration with Cityblock, while prioritizing client satisfaction.• Developed implementation project plans by leveraging insights gained from an in-depth understanding of strategic partners, local markets, and their implications for the Cityblock model.• Coordinated the development of the agenda and presentation materials for a weekly project management debrief with C-Suite executives• Supervised Implementation Associates offering mentorship, coaching, constructive feedback, and facilitating performance discussions.• Designed project management tools, templates and processes to help the project management team to manage their implementations. • Fostered a collaborative team environment, motivating teams to deliver outstanding results by embodying Cityblock’s culture and values.• Facilitated discussions with project management teams to identify best practices and identify opportunities for improvement.

● Managed the implementation and compliance of new Carelon (formerly CareMore Health) contracts.● Drove project meetings and executed end-to-end contract execution, critically evaluating risk and upstream/downstream implications.● Led teams to obtain clarity through ambiguous situations and managed project team in a highly matrixed environment.● Managed external client-facing relationships and partners with business leads to mitigate risks and meet delivery dates.

● Led project team to execute Anthem Neighborhood Store concept in three states. Project required close collaboration with multiple project managers, vendors and included build-out of physical locations and operational readiness. Initiative was first of its kind for Elevance (formerly Anthem). Project duration: 15 mos., combined budget: $5 million.● Successfully managed end-to-end development and execution of a national, bilingual member service call center. Project duration: 8 mos.; budget $320k.● Managed department's sales and marketing budget and presented monthly status report to department leaders outlining spend and ROI. Collaborated with finance POC on year-end budget reconciliation ($4 million budget).● Managed business development opportunities that generated sales and increased visibility of the Anthem brand in Spanish language communities.● Encouraged collaboration among department's managers, directors and executives by facilitating regular team meetings to align on strategies and key initiatives.

● Led end-to-end development and completion of Annual Member Townhalls across four states. Town halls were conducted in multiple languages and involved in-person and telephonic participation from members.● Collaborated with vendor in developing and executing the annual Spanish language marketing infomercial to support sales activities.● Coordinated sales-generating community events, developed presentations that quantified ROI, delivered analysis and made recommendations that influenced process improvement and sales.

• Demonstrated expert level knowledge of Medi-Cal application process and eligibility requirements when assisting patients with their Medi-Cal application.• Independently managed more than 300 Medi-Cal accounts from point of application until approval was secured.• Closely collaborated with providers, patients, county eligibility workers to provide updates on application status and resolve roadblocks that would delay approval.• Managed relationships with hospital administrators, RISARC executives to ensure proper payment processing.

• Managed an economic development project in a rural community on time and on budget.• Facilitated technical and micro-enterprise capacity building workshops for community members to promote project sustainability.• Developed research reports for SGP Director to identify food security, environmental and sustainability challenges in rural communities.• Advised community members how to maintain work plans, schedules, tracking tools and documentation to ensure the proper and timely completion of deliverables.

• Collaborated with VP to identify potential grantees; researched and composed grant write-ups and budgets. • Monitored approximately 100 grants, ensuring that grantees adhered to contract guidelines and obtained funds.• Worked in teams to comply with audit procedures, grant tracking procedures and grant-making processes, while providing critical analysis and evaluation of grantees’ progress reports.• Analyzed and monitored the department’s $4.2 million grant budget and its $2.6 million operations budget. • Provided administrative support to VP, including organizing schedule, travel