Alex Deck Email & Phone Number

Austin, TX

• Consistently hit gross profit goals
• Top performer in weekly contact efforts
• Maintained 75%+ retention
• Provided outstanding service, achieving near perfect clinician satisfaction survey scores

Austin, Texas, United States

• Led team of 12 Admissions Representatives to achieve campus enrollment targets
• Hired, trained, and managed performance
• Cooperated with Academics, Financial Aid, and Career services to positively influence campus metrics

Austin, Texas Area

· Took on role of CTP Sales Manager in addition to Business Unit Manager role · Hired, coached, and managed performance for eight salespeople · Lead sales team to 150% year-over-year revenue growth · Leader of 360training’s Career Training Programs (CTP) vertical · Managed CTP’s P&L – improved profit margins by 18% · Managed product catalog and strategic.

Austin, TX

Austin, Texas Area

• Lead Georgetown campus’ academics, admissions, and financial services to promote student success and achieve significant enrollment growth
• Coach and motivate department managers and staff to reach campus goals
• Manage campus budget to achieve economic stability; forecast quarterly revenue, control expenses, allocate resources to expand, and report profit margin to President and Chief Executive Officer
• Engage in strategic planning with campus executives and key company leaders to develop and execute organizational initiatives
• Create and foster community, business, and Military partnerships, identifying competitive niches and introducing technical programming to meet their needs

Kansas City, Missouri Area

• Led the Overland Park admissions team
• Coached and motivated up to nine admissions advisors, as a team and individually, to meet and exceed enrollment growth expectations
• Developed leadership qualities and instilled NAU culture in admissions advisors, often resulting in career advancement
• Achieved an 85% show rate and named DOA of the Quarter – Fall 2012

Kansas City, Missouri Area

• Provided leadership in admissions and assisted the DOA with coaching, training, and process implementation
• Enrolled and advised students
• Built and sustained relationships with co-workers and students to promote a caring and supportive learning environment

Kansas City, Missouri Area

• Handled client issues for designated regions, corresponding with clients, offices, and district managers to provide resolution and ensure customer satisfaction
• Managed phone system for up to fifty employees during peak tax season
• Regularly called upon by management to assist with various projects, often taking the role of team leader

Kansas City, Missouri Area

• Assessed customers’ recyclables, charged accordingly, and managed all cash and credit transactions at the recycling center
• Maintained quality customer relations and adhered to company pricing guidelines
• Enforced company policies to provide clean recycling areas

Master Of Business Administration - Mba, Business Administration, 4.0

Activities and Societies: NAU Foundation Academic Excellence Award – March 2015 • Recipient – Recognized and awarded scholarship for.

Bachelor'S Degree, Psychology; Minor, Philosophy, 3.68

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies, 3.5