Alex Deck Email & Phone Number

Austin, Tx

• Consistently hit gross profit goals• Top performer in weekly contact efforts• Maintained 75%+ retention• Provided outstanding service, achieving near perfect clinician satisfaction survey scores

Austin, Texas, United States

• Led team of 12 Admissions Representatives to achieve campus enrollment targets• Hired, trained, and managed performance• Cooperated with Academics, Financial Aid, and Career services to positively influence campus metrics

Austin, Texas Area

· Took on role of CTP Sales Manager in addition to Business Unit Manager role · Hired, coached, and managed performance for eight salespeople · Lead sales team to 150% year-over-year revenue growth · Leader of 360training’s Career Training Programs (CTP) vertical · Managed CTP’s P&L – improved profit margins by 18% · Managed product catalog and strategic partnerships · Lead collaboration between departments; sales, marketing, product, and regulatory · Sell training programs to potential students · Develop and maintain pipeline of personally developed leads · Exceed monthly sales quotas

Austin, Tx

Austin, Texas Area

• Lead Georgetown campus’ academics, admissions, and financial services to promote student success and achieve significant enrollment growth • Coach and motivate department managers and staff to reach campus goals• Manage campus budget to achieve economic stability; forecast quarterly revenue, control expenses, allocate resources to expand, and report profit margin to President and Chief Executive Officer• Engage in strategic planning with campus executives and key company leaders to develop and execute organizational initiatives • Create and foster community, business, and Military partnerships, identifying competitive niches and introducing technical programming to meet their needs

Kansas City, Missouri Area

• Led the Overland Park admissions team• Coached and motivated up to nine admissions advisors, as a team and individually, to meet and exceed enrollment growth expectations• Developed leadership qualities and instilled NAU culture in admissions advisors, often resulting in career advancement • Achieved an 85% show rate and named DOA of the Quarter – Fall 2012

Kansas City, Missouri Area

• Provided leadership in admissions and assisted the DOA with coaching, training, and process implementation• Enrolled and advised students• Built and sustained relationships with co-workers and students to promote a caring and supportive learning environment

Kansas City, Missouri Area

• Handled client issues for designated regions, corresponding with clients, offices, and district managers to provide resolution and ensure customer satisfaction • Managed phone system for up to fifty employees during peak tax season• Regularly called upon by management to assist with various projects, often taking the role of team leader

Kansas City, Missouri Area

• Assessed customers’ recyclables, charged accordingly, and managed all cash and credit transactions at the recycling center • Maintained quality customer relations and adhered to company pricing guidelines • Enforced company policies to provide clean recycling areas

Master Of Business Administration - Mba, Business Administration, 4.0

Activities and Societies: NAU Foundation Academic Excellence Award – March 2015 • Recipient – Recognized and awarded scholarship.

Bachelor'S Degree, Psychology; Minor, Philosophy, 3.68

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies, 3.5