Alex Deforge Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

-Assisted with day to day operations of the Senators Office.-Provided clerical and administrative support to Senator and staff.-Prioritizing and managing own workload without supervision.-Responded to client phone calls and provided information. -Book and handle travel arrangements. -Provide financial support by completing travel claims.-Separate and analyze incoming mail.-Handling and responding to invitations. -Organize and plan events.

-Assisted with day to day operations of the Human Resource Department.-Provided clerical and administrative support to HR executives. -Prioritizing and managing own workload without supervision. -Created and distributed surveys while analyzing results.-Monitored and booked appointments for HR executive.-Responded to client phone calls, provided information, and directed the call to the appropriate executive.-Separate and distribute incoming mail.

Office Administration-Executive

-Provided courteous and professional customer service - greeted customers and provided a warm welcome as they entered the store. -Worked at the Customer Service Desk, resolved customer concerns while maintaining a calm attitude, even during high peak times, and challenging circumstances. -Responded to a high volume of incoming phone calls in a timely manner, provided information to customers and directed the calls to the appropriate department if required. -Efficiently and accurately processed customer check-out including cash, debit and credit card transactions; reconciled cash at the end of my shift.-Assisted customers with credit applications and payments.-Maintained a thorough knowledge of store merchandise.-Provided other administrative support to managers or other members of the team and was flexible and cooperative to change my schedule or duties in order to meet daily objectives.

Diploma, Office Administration - Executive, Honours

Office Administration

Personal Support Worker