● Consistently achieved operational KPI expectations, ensuring on-time shipping, inventory accuracy, and on-time receiving,resulting in a daily operational efficiency of 99% or better.● Successfully managed multiple complex supply chain programs, ensuring seamless coordination and timely execution.● Implemented Lean Principles to optimize operational processes and drive continuous improvement.● Led the implementation of 5S principles, fostering a culture of organization and efficiency within the warehouse facility.● Directed all aspects of a multi-shift distribution center, including hiring, development, and leadership of supervisors and staff.● Established and maintained relationships with various supply chain service providers, ensuring exceptional service andmeeting customer demands.● Collaborated cross-functionally within and outside the organization to align expectations and achieve common goals.● Provided regular status updates to upper and executive leadership on distribution center SLA's and metrics.● Oversaw a team of 10 direct supervisor/office reports and 130 indirect warehouse reports.● Managed and ensured the smooth operation of a 350,000 SQFT building, along with multiple annex facilities, with close to$100M in inventory● Responsible for providing team members with the appropriate training, tools, direction and motivation to enable their success.

● Led multiple project implementations, developing processes aligned with contract and customer requirements.● Provided weekly updates to customers and upper management, detailing project plans and action items.● Successfully implemented the Microsoft D365 ERP/WMS system, gathering requirements and executing unique businesscases.● Designed and improved processes for Distribution Center teams, driving increased efficiency and productivity.● Assessed supervisor performance and provided constructive feedback.● Held 3rd party vendors accountable for metrics, key process indicators, and inventory management.● Developed custom reporting and billing solutions to meet customer requirements.● Facilitated the RFP (Request for Proposal) process and wrote SOW (Scope of Work) documents.● Ensured customer requirements were met while staying within budget.● Supervised a team of 6 direct reports and 32 indirect reports.