Alex Copley Email & Phone Number

Brisbane, QLD, AU

Greater Brisbane Area

Cairns, Queensland, Australia

• The Smithfield Shopping Centre is newly under JLL Management (Feb 2024), prior under Lendlease and Dexus before then.Reporting to the Centre Manager and National Operations Manager (BNE), I lead a small indirect and.
• Led delivery of multiple complex high-profile budgeted and unbudgeted capex projects, including the two-year Woolworths roof replacement capex project inherited from contract phase through to successful completion, the.
• Consistently attained and retained comprehensive occupier statements allowing trade to continue, covering lifts, fire and essential service compliance, defect rectification action plans, fire and mechanical.
• Project Managed replacement of the Building Management Systems, from Metysas to Innotech, replacing all tech throughout the complex, including sustainability and energy efficiency strategy.
• Project Managed project upgrading Northern Chiller Plant from aircooled chillers to a chilled water loop across the centre with new chilled water chillers, actualizing energy efficiencies, reducing run costs and.
• Project managed the upgrade of EWIS systems across the facility.

Australia

• Reporting to the Operations Manager and Centre Manager, I managed the cleaning and security contracts, tenancy service delivery and fitout/ de-fit project management and EHS/ building compliance for each tenancy.
• Project led for the replacement of a grease trap, meticulously coordinating all stakeholders and suppliers to meet stringent safety precautions without impacting customer experience or trade.
• Project led the EHS, Compliance and Safety review of replacement of smoke exhaust fans across the centre outside trading hours, a critical default requiring rapid resolution and heavy negotiation with QLD Fire to allow.
• Project led the de-fit and fitout for concurrent projects with four weeks’ notice. Rapidly deployed tenders, managing all required contract management, compliance and documentation to allow this rapid works including.

Australia

• Reporting to the Centre Manager, I ensured maintenance issues were tended to, organising suitable trades persons and managing administrative side of documentation, invoicing payments, billing administration and.
• Effectively managed customer and retailer enquiries and complaints, coordinating with clients and trades persons
• Organised monthly meter reads to be done, electricity provider, correctly inducting contractors prior to commencing any works within the Centre.
• Rapidly built administrative and accounting skill, effectively and efficiently managing all aspects of PO raising, issuing invoices, submitting invoices for payment and following up outstanding debtors.

Mount Sheridan Plaza, Cairns

• I was approached to support Centre Management as an Administration Assistant on a fixed term contract.
• Entered, renewed and vacated leases within MRI Commercial Management, charging tenants for monthly and quarterly bills including electricity, grease traps and sewerage and raising, issuing and following up monthly.
• Managed maintenance issues, organising suitable trades persons to attend the site to do works including ensuring all tenants pest control certificates, insurance and industrial special risk policies current and.
• Co coordinating the centres community markets – booking stall holders in, allocating locations, checking paperwork and ensuring criteria is met by new stall holders.