Alex Ebel Email and Phone Number

• Manage sales operations including strategy and execution for full-service boutiquecafé that partners with local small businesses for retail and promotional opportunities• Serve as the primary point of contact and relationship manager for dozens of bothlarge- and small-scale vendors• Built and implemented brand identity and marketing strategy from the ground up byusing social media and search engine optimization• Develop personal relationship with customers leading to an 85% retention rate• Deescalates conflict with managing partners by serving as mediator

•Scoped and developed writing workshops for entering college freshmen andstudents in the Boston metro area• Responsible for creating all teaching materials such as syllabi, readings, andinstructor lessons• Coached and mentored students to improve their readiness for the transition fromhigh school to college• Daily support for faculty both remotely and in-office as needed• Copyedited manuscripts and research proposals for direct supervisors and leadfaculty• Utilized Canvas Learning Management System to post course information, grades, and assignments