Service Manager
Current
Aug 2021 - Present
AeroLeads people directory · profile
Alex Ferchert Email & Phone Number
Service Manager at Haddad KIA | Driving Customer Satisfaction, Streamlining Service Operations
at
Haddad KIA
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Manager at Haddad KIA | Driving Customer Satisfaction, Streamlining Service Operations
Location
Bakersfield, California, United States
Who is Alex Ferchert? Overview
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Quick answer
Alex Ferchert is listed as Service Manager at Haddad KIA | Driving Customer Satisfaction, Streamlining Service Operations at Haddad KIA, based in Bakersfield, California, United States. AeroLeads shows a matched LinkedIn profile for Alex Ferchert.
Alex Ferchert previously worked as Service Manager at Haddad Kia and Service Manager at Infiniti Of Bakersfield, Inc.. Alex Ferchert holds Bachelor'S Degree, Information Technology from Strayer University.
Company email context
Email format at Haddad KIA
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Haddad KIA
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Profile bio
About Alex Ferchert
With over 22 years of experience in the automotive industry, I am a service manager who combines technical skills, customer service expertise, and leadership abilities to deliver high-quality results. I currently work at Haddad KIA, overseeing the service operations and ensuring customer satisfaction, employee morale, and financial performance.I am currently pursuing my bachelor's degree in information technology and currently have a certification in cybersecurity. I also have skills in warranty administration, service centers, and customer relations, which help me to provide effective and practical solutions to customers and service workers. My goal is to create a positive and customer-centric environment that fosters loyalty and trust.
Current workplace
Alex Ferchert's current company
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4 roles
Alex Ferchert work experience
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Service Manager
Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.Met with customers to discuss service needs and develop effective and practical solutions. Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues. Maintained effective customer service by responding to service requests quickly to increase overall sales.
Oct 2019 - Aug 2021
Director Service Management
Jun 2012 - Sep 2019
Service Director
Managed team of up to 50 employees including Cashiers/ Receptionists, Service Advisors, Technicians and Detail staff. Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team. Oversaw implementation of Electronic Based Selling Systems (Tablets). Achieved Sales Goals and Customer Satisfaction Goals by setting Service Advisor expectations.
Jun 2012 - Sep 2019
1 education record
Alex Ferchert education
FAQ
Frequently asked questions about Alex Ferchert
Quick answers generated from the profile data available on this page.
What company does Alex Ferchert work for?
Alex Ferchert works for Haddad KIA.
What is Alex Ferchert's role at Haddad KIA?
Alex Ferchert is listed as Service Manager at Haddad KIA | Driving Customer Satisfaction, Streamlining Service Operations at Haddad KIA.
Where is Alex Ferchert based?
Alex Ferchert is based in Bakersfield, California, United States while working with Haddad KIA.
What companies has Alex Ferchert worked for?
Alex Ferchert has worked for Haddad Kia, Infiniti Of Bakersfield, Inc., and Nissan Of Bakersfield.
How can I contact Alex Ferchert?
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What schools did Alex Ferchert attend?
Alex Ferchert holds Bachelor'S Degree, Information Technology from Strayer University.
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