Alex Flagg, Mba Email & Phone Number

Woodbury, Minnesota, United States

In this role, I am responsible for the Customer Service Team supporting North America. Ensuring that prompt, friendly and accurate customer service is being provided. In addition, I am responsible for making sure the customer experience and journey, from pre-purchase to post-purchase, is an enjoyable one. Continuously improving internal processes and procedures to enhance the purchase, return and warranty experience. Focused on the customer journey so that customers have all relevant information needed to make an informed purchase based on their needs and are satisfied with their product.

Eden Prairie

In this role I do everything I did as a District Support Coordinator: Assist territories across the US and Canada compile a proposal or bid document. I work closely with territory manages and sales professionals to accommodate and reflect the services they want to provide to the school districts they are bidding for. Also, provide territories with annual district reviews to assist the territories in showing the business relationship between Lifetouch and the district.In addition I also work with Lifetouch's national partnerships such as National PTA, National School Board Association and many more.

Eden Prairie

Assist territories across the US and Canada compile a proposal or bid document. I work closely with territory manages and sales professionals to accommodate and reflect the services they want to provide to the school districts they are bidding for. Also, provide territories with annual district reviews to assist the territories in showing the business relationship between Lifetouch and the district.

Eden Prairie

Work closely with HR team to provide administrative support for hiring and on-boarding 6,000 newhires in 750 photo studios throughout the U.S.-Process and validate new employee information through Red Carpet on-boarding system-Identify and resolve data accuracy issues-Make and process new employee files-Responsible for contacting stuido leaders to ensure timiliness of employee data transmission

Mankato, Mn

Lead Personal Care Assistant/Personal Care Assistant (20-25 hrs./week)Responsible for all aspects of personal care for a physically disabled adult as well as lead key human resource functions - interviewing, hiring, training and scheduling for other PCAs.• Assist client with dressing, grooming, personal hygiene, meal preparation and service, transportation and quality of life activities• Collaborate with S.M.I.L.E.S. and client to facilitate interviews for potential PCAs, give performance feedback and manage schedules to ensure full coverage for client

Master Of Business Administration - Mba, Strategic Risk And Responsibility

Bachelor Of Science (B.S.), Major In Psychology, Minor In Human Resource Management