As the Chief Operating Officer at CarePros, I oversee and integrate the key operational functions of Service Delivery, Facilities, Technology, and Service Excellence. My role is pivotal in driving organizational success, fostering innovation, and ensuring the delivery of high-quality care to the children and youth we serve.

As the Vice President (VP) of Corporate Services overseeing Technology, Facilities, HR, Communications, and Operational Excellence at CarePros, my role encompasses managing and coordinating these key areas to ensure smooth operations and support our organization's objectives. At CarePros, I oversee our technology infrastructure and initiatives, ensuring that our IT systems are efficient, secure, and aligned with our digital transformation efforts. I also manage our facilities, ensuring that our physical workspaces are well-equipped, safe, and conducive to productivity for our dedicated team. This includes space planning, facility maintenance, and compliance with workplace health and safety regulations.In the realm of HR, I take charge of various aspects such as recruitment, employee onboarding, training and development, performance management, and employee relations. I work towards fostering a positive work environment and ensuring that our HR practices are in compliance with labor laws, while also focusing on employee well-being and engagement.Effective communication is vital, and I lead efforts to manage both internal and external communications at CarePros. This includes shaping our corporate branding, managing public relations, crafting impactful marketing communications, and developing effective internal employee communications to keep our team connected and informed.Operational excellence is a key focus area for me. I continuously identify opportunities for improvement, streamline workflows, and implement quality management systems to optimize our operations. Monitoring key performance indicators allows me to drive performance and ensure that we achieve our organizational goals.Overall, as the VP of Corporate Services at CarePros, my role is to align these critical functions, promote operational efficiency, nurture a positive work environment, and effectively convey our company's vision to support the growth and success of our organization.

•Recruited and Developed employees who demonstrated a glimpse of potential eventually becoming the districts top performers•Created sound execution strategies for product launches and evaluated the success of these programs to constantly evolve in the industry•Three time award-winning District Team Leader, Recognized for sales achievement and overall location performance