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Alex Gibson is a Head of Client Services, ANZ at Ogilvy One. He possess expertise in customer service, account management, marketing strategy, salesforce.com, lead generation and 40 more skills. Colleagues describe him as "Alex is an exceptionally focused and an astute client manager professional. His insight and perception of Marketing technologies and Sales is commendable. It was delightful coordinating with Alex on various projects in Australia. Privileged to have Alex as a mentor and a guide. Alex is an asset to any organisation and I’m looking forward to more opportunities to work with him in future.", "Alex is that rare individual who combines hard technical skills with equally well developed emotional intelligence and interpersonal insight. Alex is a dedicated, intelligent and committed team member and manager. There was not an individual in our organization that did not respect and admire Alex’s intelligence, integrity and professionalism. Alex’s performance, analysis, advice and management were always of highest caliber. I would recommend Alex for any role for which he felt suited and I would jump at any opportunity to work with him again in the future. If you get the chance to work with Alex take it.", and "Alex worked on our account for 3-4 years and always produced excellent results. He has clarity of thought and is easy to work with. I would recommend him for B2B telemarketing campaign project management."
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Head Of Client Services, AnzOgilvy OneSydney, Nsw, Au -
Country Manager - AnzVerticurl (A Wpp Company) Apr 2021 - PresentSingapore, SgResponsible for Verticurl's clients & our team in Australia & New Zealand. -
Anz Client Success DirectorVerticurl (A Wpp Company) Feb 2017 - Apr 2021Singapore, SgResponsible for Verticurl’s Clients and Team Success and Development across Australia & New Zealand; along with the provision of strategic MarTech services. -
Senior Customer Success ManagerVerticurl (A Wpp Company) Jan 2015 - Jan 2017Singapore, SgVerticurl is a demand generation & digital transformation consulting firm, helping companies worldwide improve processes, drive leads and grow revenues. We work closely with our clients to help them get up and running quickly to maximize the benefits of marketing automation. With extensive expertise in marketing, segmentation and analytics, campaign planning and management, our consultants work with clients to build strategic demand centers that drive growth.Founded in 2006, we work with organizations ranging from small regional businesses to global multi-national corporations to implement and integrate their marketing automation vision. Verticurl is a global organization with offices across APAC, EMEA & North America.Responsible for support of Verticurl’s clients in the APAC region, with a focus on ANZ, I work closely with key clients to develop successful marketing processes, campaigns & demand generation-focused outcomes.• Areas of Responsibility & Expertise include:- Leading regional & local teams to support client success across APAC- Global Demand Center Management & Support- Digital Marketing- Database Management & Analysis- Marketing Automation Platform Management- Lead & Pipeline Management- Marketing Process Optimisation- Channel and Customer Loyalty Marketing- Engagement with key partners, including Oracle Eloqua, Marketo, Adobe, IBM & Salesforce.com -
Account ManagerHarte Hanks Jan 2013 - Dec 2014Chelmsford, Ma, UsHarte Hanks is a marketing services company offering an array of integrated, multichannel, data-driven solutions for top brands around the globe. The focus of the Australian office is B2B marketing on behalf of leading IT clients across the APAC region.Responsibilities:• Engage & develop relationships with relevant stakeholders in key client accounts to maintain existing projects, plan future projects, report & measure results, explore, suggest & develop additional value add projects• Management of Campaign Manager team, including at a campaign & overall performance level• Development of best in class practices across range of client services offered• Achieve revenue & margin targets for key client accounts• Provide internal budget forecasting & reporting• Identify & develop new clients• Engage & develop existing supplier relationships; identify & develop new supplier relationshipsAchievements:• Successful expansion of services within key existing accounts – including provision of services to additional marketing divisions & expansion of service offerings utilized by divisions with existing programs• Worked with campaign management team to ensure all projects within managed accounts have met or exceeded client targets & operated within 105% of allocated budget• Entrusted with responsibilities of acting Managing Director while current MD on leave• Successful acquisition & ongoing development of local accounts• Successful design & development of cost-efficient & scalable integrated lead nurture & qualification campaign for new client -
Campaign ManagerHarte Hanks Jun 2010 - Dec 2012Chelmsford, Ma, UsHarte Hanks is a marketing services company offering an array of integrated, multichannel, data-driven solutions for top brands around the globe. The focus of the Australian office is B2B marketing on behalf of leading IT clients across the APAC region.Responsibilities:• Management of multiple & varied short-term & long-term B2B direct marketing campaigns for IT clients across the APAC region.• Accountable for campaign budgets - tracking & invoicing• Client reporting on program performance, including QBR development & presentations• Recruitment, training & development of staff in both ongoing & short-term campaigns• Management and development of internal Salesforce.com database to co-ordinate campaigns• Development of new marketing campaigns & strategies for & in consultation with Tier 1 IT clientsAchievements:• 95%+ of programs developed and managed met or exceeded client ROI & marketing targets, and been run on or under budgets• Instituted internal product training & staff development structure for ongoing APAC campaign, utilizing culturally-specific methodologies• Re-designed reporting & tracking structure for ongoing client to more accurately reflect program results in terms of margin, revenue & additional benefits• Development of relationship with 50% revenue growth with major ongoing client through successful demonstration of value of OTM vs. DM in ANZ SMB market• Modified database structure for ongoing ANZ B2B campaign to improve staff efficiency (by 200%) & reporting accuracy -
Telemarketing ManagerAdvancedlife Feb 2008 - Jun 2010Brookvale, Nsw, AuAdvancedlife is a leading nationwide provider of photographic & digital printing solutions & services, operating for 27 years. A family owned business with over 300 staff, its main areas of focus include: Education market (Schools, Universities, Child Care); Corporate & Event market; Sports market; Fundraising market.Responsibilities:• Direct strategy & focus of National Telesales & Marketing team - 15-20 staff• Planning & execution of integrated sales & marketing campaigns for new & existing products & services• Engage with State Branch Managers to provide sales & marketing direction & support• Recruitment, training & development of sales staff• Performance analysis & evaluation of individual staff & overall team, reporting to Manager of Events Division & General Manager• Design & development of marketing material & involvement in product developmentAchievements:• Team performances in excess of company targets across all sectors in 2008 & 2009• Developed new performance review & evaluation structure to allow greater staff feedback and emphasis on team contributions & success• High retention rate of sales staff, alongside 100% growth in size of telemarketing team -
TelemarketerAdvancedlife Aug 2006 - Feb 2008Brookvale, Nsw, AuAdvancedlife is a leading nationwide provider of photographic & digital printing solutions & services - its main areas of focus include: Education market (Schools, Universities, Child Care); Corporate & Event market; Sports market; Fundraising market.Responsibilities:• B2B Sales through phone & field sales to all four major areas of service• Business development• Account management for developed client base• Customer serviceAchievements:• Established Corporate & Event sector at Advancedlife as a valid business stream through personal sales success. This included the development of partnerships with many of Australia’s leading hotels & function venues. • Contributed to growth of Sports sector as a major business stream through direct sales to Sporting organizations throughout Australia, incl. initiation of partnership with major clubs & associations• In 2008-9 made company high level of sales appointments• Client retention rate of over 90% across all areas of personal account management -
Mathematics TutorMacquarie University - Sibt Feb 2005 - Jun 2007Sydney, New South Wales, AuLocated at Macquarie University, the Institute acts as a pathway to University for both domestic & international students.Responsibilities:• Running tutorials of combined domestic & international student groups for Mathematics courses offered by SIBT• Preparing & developing course material• Designing course assessments & marking guidelines• Lecturing in Mathematics courses offered by SIBT when requiredAchievements:• Ranked in highest band of all categories in student reviews of staff performance• Initiated additional classes for students experiencing difficulties in mathematics / learning mathematics in an English-speaking environment -
Resident Adviser & TutorDunmore Lang College Jan 2003 - Dec 2005Sydney, Nsw, AuDunmore Lang College is an independent residential college affiliated with Macquarie University. The college offers residential services for University students, alongside outstanding Conference & Event facilities & hospitality services.Responsibilities:• Care & personal development of student residents• Academic advice & tutoring of college residents, in Chemistry, Physics, Mathematics, Ancient History, French, Latin, Ancient Greek & Essay-writing• Assistant in running Conferences & Events held at the College- As Tutor Director (2004)• Leadership, recruitment, training & development for team of 12 Resident Advisers & 10 Resident Tutors• Director of College BoardAchievements:• Involvement in establishment of Conference & Events facilities & programs at the college, in-line with the College’s process of developing inter-University partnerships• Involvement in Alumni Program engagement• Successful progress of mentored students, in academic & personal development• Enhancement of team building exercises within training & development programs for Resident Advisers & Tutors -
Physics Schools DemonstratorMacquarie University - Ics Division Jan 2002 - Dec 2002Sydney, New South Wales, AuOne of Australia’s leading Universities, the ICS Division incorporated Departments including Mathematics, Computing, Electronics & Physics.Responsibilities:• Promoting Macquarie University’s ICS programs to the High School market• Training & Development of High School teachers in aspects of the HSC Syllabus in subjects of Physics, Computing & Electronics• Design & Demonstration of innovative practical experiments relating the HSC Syllabus to areas of research at Macquarie for Year 11 & 12 studentsAchievements:• Successful co-ordination of Training programs for groups of 50+ High School staff• Completion of folio of practical experiments for HSC Students within time-frame & budget
Alex Gibson Skills
Alex Gibson Education Details
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Macquarie UniversityMathematics -
Woolgoolga High School
Frequently Asked Questions about Alex Gibson
What company does Alex Gibson work for?
Alex Gibson works for Ogilvy One
What is Alex Gibson's role at the current company?
Alex Gibson's current role is Head of Client Services, ANZ.
What is Alex Gibson's email address?
Alex Gibson's email address is al****@****url.com
What is Alex Gibson's direct phone number?
Alex Gibson's direct phone number is +65655*****
What schools did Alex Gibson attend?
Alex Gibson attended Macquarie University, Woolgoolga High School.
What skills is Alex Gibson known for?
Alex Gibson has skills like Customer Service, Account Management, Marketing Strategy, Salesforce.com, Lead Generation, Digital Marketing, Crm, Strategic Planning, Management, Advertising, Strategy, Microsoft Excel.
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