• Drives claims toward sensible resolution through effective and timely communication with all relevant parties during a claim’s lifecycle.• Maintains Claims Management Project monitoring project progress and stepping in to assist with prioritization, decision making and resolving issues.• Performs carrier rate analysis to help clients see new opportunities of cost savings through Excel and Tableau.• Coordinates with various departments to handle unique customer requirements involving insurance, shipping, billing, and liability issues.• Act as a primary point of contact for questions on operations’ best practices, broker and carrier liability, and all overage, shortage, and damage issues.• Build customer specific KPIs and provides reporting and analytics based on this information.• Analyze client shipping trends and identify opportunities to provide additional services and savings opportunities.• Supports leadership by proactively identifying potential problems and trends, working toward solutions, and accepting added duties and responsibilities.• Effectively utilizes Transportation Management System (TMS) to ensure high volumes of shipments are delivered before due dates to retail stores by collaborating with internal teams, carriers, and customers.• Communicate with Account Mangers and Carrier Relations on specific client issues pertaining to carrier liability and trends occurring with claims.

• Developed international transportation dashboard to identify operational constraints to support reduction of $1 million annually in demurrage and detention.• Identified 3% cost avoidance on $1.3M annual spend through LTL contract scopes analysis during negotiations.• Directly supported international parcel supplier transition by establishing 113 account registrations across 21 business units and performed analyses to prioritize implementation schedule to maximize return on projected savings• Performed comprehensive analysis of LTL historical data to guide LTL strategy and RFQ direction.

•Supported the dispersion teams in the production of inactive ingredients for pharmaceutical tablets and capsules.•Performed daily cleaning of production equipment utilizing industrial cleaning agents and utensils to current Good Manufacturing Practice standards of the pharmaceutical and food industries.•Staged clean equipment to support the demands of the operations schedule for the upcoming production shifts.

•Received truck deliveries and performed extensive unloading of inventory onto conveyors for sorting and scanning. •Utilized smartphones and handheld devices to scan, sort and assign packages to correct locations.•Sorted packages onto pallets for loading into the truck and transport for customers deliveries.•Transported empty carts on trailers for return to fulfillment centers.

•Archived customer purchase orders which document quantity, unit price, and terms of conditions of sale.•Fulfilled Colorcon’s requirement by the FDA to retain 7 years of records.

•Facilitated archival storage of production and sales of documents.•Documented entry into the Colorcon global database to allow easy access to archives.