• Daily Running of Social Media channels and Club Website• Creating the graphics and organizing the content going out every week• Looking after current club sponsors while also contacting new sponsors to the club.• Organizing club events such as international sponsors lunch before home nations games. • Creating sponsorship packages to offer to new and current club sponsors and player sponsors• Managing the kit/equipment on a season to season basis. • Maintaining a relationship with the local community • Creating plans to promote weekly events/news happening within the club•

•Responsible for a team of 4•Organising rota’s, holiday and sickness•Checking in Deliveries, •Crediting any returns to head office, •Creating and implementing marketing deals for the shop, merchandising and online marketing via the Advanced headphone Facebook page. •These roles were designated to all employees in the shop to give everyone a responsibility in the shop. Leading a team and providing sales coaching and keeping them motivated by setting individual and team targets and offering monthly bonus and incentives•Dealing with customer complaints•Customer enquiries both face to face, over the telephone and online•Used Computing skills such as Excel, Word and PowerPoint.

•Assisting customers and promoting Orange products•Resolving problems with handsets•Monthly Team Targets and within the first month achieved 100% of the team target•Cash handling•Team challenges and incentives•Achieved the Top Store in Edinburgh

•Cash handling on the check outs•Stock Control for the produce and dairy departments•Customer queries and excellent customer service

•Helped out in fitness classes•Taught new customers basic exercises and devised a simple training programme for them•Helped maintain a high standard of customer service with the use of training from the facility •Moved to lifeguard for 2 weeks•Handled customer appointments for gym and tennis lessons