Alex Griffith Email & Phone Number

United States

Gilbert, Arizona, United States

•Manages a team of technicians that provide weekly pool cleaning and maintenance services, including route management, industry-specific software and resource support•Expanded customer base by 250% in the first two quarters•Creates and manages budgets for chemicals, materials, and marketing deliverables•Testing, troubleshooting, and repairing pool equipment, including mechanical components, software/firmware upgrades to subpanels, and maintenance of salt cells, pumps, and vacuums•Business development; builds and maintains strong relationships with new and existing customers and vendors, gaining personal referrals weekly•Willingness to respond to calls and emails outside normal working hours to ensure urgent matters are attended to and resolved quickly

Tempe, Arizona, United States

•Project Manager for RED (Reusable Energy Division) •Supervised a team of solar technicians and assisted with the installation of EV charging stations in various states•Read blueprints to ensure all proper labeling of equipment•Ensured that all team members had proper PPE and adhered to all OSHA requirements •When necessary, assisted technicians with running conduit and wiring•Transported equipment to/from various jobsites

Gilbert, Arizona, United States

•Built a retail business from the ground up; creation of business plan and brand, worked with contractors on TI to storefront, and produced proprietary products•Formed vendor relationships in Arizona and other states. Significant communication with international vendors for products and marketing•Generated over $1M in revenue by the second year•Hired, trained, and managed a team of 11 employees on all aspects of the business; created a training program to assist and encourage employees from entry-level up through management, including KPIs•Maintained compliance with emerging laws/changes and trained employees to recognize and adhere accordingly•Troubleshooting for various parts and accessories, including batteries, chargers, and software upgrades to devices containing internal DNA chips•Tracked industry trends and conducted weekly meetings with staff to mitigate challenges and discuss new product lines•Continuous customer interface and creation of loyalty program to ensure repeat business and quality service•Conducted customer surveys to understand shopping trends and implemented changes as needed

White Plains, Ny

●Handled all major client inquiries (Google, Trading Screen, BNY, Think or Swim, State Street, etc.)●Provided client support and answered client calls in regard to system outages and communication issues●Monitored and maintained all client servers including software and hardware related issues; Actively monitored client Infrastructure via XPFmon●Answered all finance-related questions and properly assigned or escalated to corresponding groups (Developers, Financial Editors, QA)●Provided frontline technical support for end users that utilized a variety of PCs, terminals, software packages and platforms●Ran captures to diagnose and comprehend data feed (Bate & CTF codes, assigned tokens)●Understanding of all networking aspects (TCP/IP, routing, IP configurations, network protocols)●Ordered supplies for office and participated in volunteer/community service activities●Six-month swap program at the London office to train in European Markets (Jan-July 2010)

Yorktown Heights, New York, United States

Elmsford, Ny

Company relocated

St Petersburg, Florida, United States

Moved back to NY

Westchester County, New York, United States

Westchester County, New York, United States

Education record

Education record