Alex Hackbarth Email & Phone Number

Chicago, Il, Us

United States

Chicago, Illinois, United States

-Manage and maintain department office to keep clean and organized for visitors -Hire, develop, and, supervise 13 Resident Advisors (RA) to promote a social and safe residential community-Oversee resident conflict resolution, room changes, and daily needs of a building with 500 beds-Plan, organize, and implement RA training for the department-Collaborate and drive department vision as a leadership team of three-Cultivate relationships with campus partners to better provide resources to students-Participate in a two person, on-call rotation to respond to crisis events and emergencies-Adjudicate student conduct hearings with a strong focus on educational outcomes-Develop and host monthly student programs to promote socialization and highlight campus resources to students-Manage department social media accounts and graphic design initiatives to strengthen department image

-Developed and fostered a branded guest centric culture giving our guests a perfect shopping experience -Supervised and equipped a team of 60+ to deliver a memorable Target visit resulting in increased positive survey scores-Strategically implemented an accountability system that decreased employee attendance violations by over 50%-Actively listened and empower employees to fix mistakes to increase guest satisfaction-Mentored Team Members and develop their personal skills allowing them to grow in the direction that’s right for their career

Menomonee Falls

-Exercised critical thinking and problem solving regarding operations and guest experiences -Created and maintained a training program for new employees and Team Leads-Interviewed and hired on 20+ employees-Pioneered a record year for my stores online orders with 129.74% units over forecast through strategic planning-Developed weekly work schedules to maximize availability for the needs of each work center-Created and administered employee evaluations with development plans-Fostered a foundation of trust and respect with employees decreasing turnover at the store level-Blended Target and Starbucks brand requirements into a unified guest experience

Menomonee Falls, Wisconsin

Assist Guests with their needs Unload freight from delivery trucks Pull, stock, and back-stock merchandise Complete online fulfillment orders on time with high accuracySet new display shelves (planogram)

Cheney, Washington

-Assist in coordinating for 15+ summer camps and conferences during their stay at EWU-Primary contact for summer groups staying on campus-Collaborate with 3 campus partners to ensure camps are being billed for their stay appropriately-Mentored Community Assistants with programing requirements-Overhauled summer housing policies and procedures for summer housing operations-Aid in the selection of summer student staff-Support Admissions department in coordinating prospective student overnight stays-Develop initial billing estimates for groups staying at EWU

Murray, Kentucky

· Supervise, train, and hire 8 Resident Advisors, 1 Desk Supervisor, 12 Desk Workers· Ensure the safety and security of the residential campus by serving in an on-call rotation for 3,200 students· Develop a positive and supportive residential experience for a 230-person co-ed residence hall· Serve as a judicial counselor for residents referred for disciplinary issues using Maxient· Coordinate with campus maintenance technicians to manage and improve building facilities· Collaborate with the College Head to build a welcoming community for affiliates of Richmond College· Co-advise the Residential College Council with the College Head

Murray, Ky

· Supervised 8 Summer Youth Program Staff members· Coordinated housing for summer groups staying on campus· Led informational sessions to educate guests of campus policies· Ensured student safety and through coordination with upper administration, facilities, and law enforcement· Developed, coordinated, and implemented emergency housing relocation procedures for 75+ residents · Supervised and directed procedures to allow 75+ residents to reclaim their personal belongings

Steele Swarthout

· Managed front desk operations of two resident halls with 300+ residents· Supervised 8 Front Desk Workers · Peer advised 8 Resident Assistant staff · Advised 6 Hall Council members through weekly meetings and programming initiatives· Coordinated campus-wide and community programs with over 1,400 residents in attendance· Completed quarterly data regarding desk operations and budgets· Managed online scheduling software- When2Work· Coordinated move-in volunteers· Served on RA training committee· Utilized crisis management training in various resident interactions· Helped plan and lead weekly staff meetings· Facilitated bi-weekly group Resident Assistant meetings· Reported student conduct cases through MyCoCo

Kilgour Hall

· Assisted graduate assistant with supervising student workers· Planned, implemented, and assessed various large campus, educational, and night-time programs with 2,380+ resident in attendance· Delegated tasks to student workers and volunteers to ensure a quality experience at student events· Implemented productivity software- Asana· Facilitated all team meetings focusing on personal and professional growth· Assisted with budget transfers and funding allocation

Carroll University

· Assisted with scheduling appointments and filing paperwork· Greeted guests and assisted them with questions or concerns· Delivered mail to various offices across campus

Steele/ Swarthout

· Built community and aided with personal development of 47 residents· Assisted in weekly rounds to check for building safety, policy violations, and resident well-being· Planned, implemented, and evaluated a campus-wide Haunted House program with 100+ attendance· Facilitated roommate mediations to find solutions to conflicts· Practiced crisis management with resident interactions· Managed and balanced floor budget for programming

Waukesha, Wi

· Led informational sessions with camp attendees regarding housing policies· Provided customer service to all Carroll visitors · Monitored buildings for safety and security while guests were in housing facilities· Assisted with room set up for 20 camps· Facilitated crisis management as they arose with various camps

Germantown, Wi

Menomonee Falls, Wi

-Assist with donation collection-Aid guest questions and concerns-Assist guests by loading their vehicles with their newly purchased products-Aid with the sorting of donations for quality control-Manage product pricing and quality control-Operate a garbage compactor and a clothing baler

I fill in for custodians who are sick or on vacation during the college school year and during the summer I work 40 hours a week to go room by room to make sure everything is wiped down and clean.