Alex Hawkins

Alex Hawkins Email and Phone Number

Business Operations / Workforce Management / Human Resource Management @ The Hawkins Management Group, Inc.
Alex Hawkins's Location
Greater Colorado Springs Area, United States
About Alex Hawkins

Successful Business Leader and Trusted Advisor for Senior Executives, Colleagues, and Customers. Experienced with supporting Worldwide Operations, meeting and exceeding business goals and objectives, and driving results instrumental for the success of the organization. An Effective Leader who draws on a broad base of experience and knowledge to deliver strategic, innovative solutions. Business Operations

Alex Hawkins's Current Company Details
The Hawkins Management Group, Inc.

The Hawkins Management Group, Inc.

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Business Operations / Workforce Management / Human Resource Management
Alex Hawkins Work Experience Details
  • The Hawkins Management Group, Inc.
    Executive Director
    The Hawkins Management Group, Inc. 2009 - Present
    Colorado
    Leadership for business that provides Coaching and Consulting services.• Customer Success focus increasing customer referrals by 200% and renewals by 300%.• Driving an understanding of customers’ needs, wants, and priorities resulting in increased customer value. • Expanding Service Offerings increasing business portfolio and customer base. • Providing Financial oversight for Planning, Accounting, and Taxes.• Provisioning continued YTY Revenue Growth. • Enabling team members to leverage talents and passions to achieve their goals, aspirations, and potential.
  • Hewlett-Packard ( Hp / Hewlett Packard Enterprise / Dxc Technology)
    Senior Business Strategy Manager
    Hewlett-Packard ( Hp / Hewlett Packard Enterprise / Dxc Technology) Aug 2011 - Mar 2018
    Colorado
    Global Workforce Management Business Architecture Leader supporting IT Services Business with 150,000 employees in seventy countries. • Led determination and understanding of business requirements and establishment of policies, structures, processes, and systems that supported both internal and external customer success. • Successfully developed, deployed, and operated Enterprise-wide E2E Workforce Management Programs.• Effectively partnered across organizations to drive corporate wide improvements and solutions.• Driver for Key Operational KPI data resulting in sound business decisions and continuous improvements. • Achieved 99% accurate resource capacity and availability data for successful Workforce Operations. • Slashed cycle times and associated expenses through systems and processes improvements.• Supported and achieved Labor and Location Strategy Plans meeting Leadership and Business Objectives.• Fostered individual and team development, knowledge sharing, coaching, and mentoring for Global Team.• Implemented Centralized Documentation, Training, and Communications for Global Operations.
  • Ibm
    Business Operations Manager
    Ibm Jan 2001 - Apr 2009
    Experienced Business Operations Manager driving results for Global IT Services operations.• Key Contributor in Business Strategy and Analytics that achieved and exceeded YTY Revenue, Profit, and Performance targets.• Exceeded 100% of Sales Revenue Plans by partnering with Account Executives to ensure that Quarterly and Annual Global Services Targets were achieved.• Attained and sustained 97% Revenue and Cost Forecasting accuracy.• Managed Key Business Operations and Workforce Management Data Analytics for successful planning, forecasting, and driving of business requirements. • Resolved contract issues working across organizations and with clients. • Maintained Budget Oversight for fiscal responsibility and effective use of funding.
  • Ibm
    Senior Consultant
    Ibm Nov 1998 - Dec 2000
    IBM Senior Consultant building strategic partnerships with clients and delivering outstanding services.• Managed Customer Requirements Definition, Software Configuration, Systems Integration, and Testing for ERP Implementations. • Advised and coached customers in Best Practices. • Delivered End User and Train-the-Trainer Classes.• Created opportunities for additional Services, Contract Extensions, and Renewal Business achieving substantial contract scope expansions and extensions.• 100% Successful IT Services deployments with High Customer Satisfaction Ratings.
  • United Technologies
    Business Systems Analyst
    United Technologies Jan 1997 - Nov 1998
    • Provided Systems Analysis and System Administration and Security.• Responsible for System Requirements Definition, System Configuration and Testing, Training, and Post-Implementation Operations and Support.
  • United Technologies
    Materials Logistics Manager
    United Technologies Dec 1991 - Dec 1996
    • Responsible for Inventory Management, Transportation Management, Shipping, Receiving, and Packaging Engineering.• Managed the resolution of problems of diverse scope.• Developed Business Procedures and Control Systems for facility startup and ISO Certification.• Performed Forecasting and Cost Analysis of Transportation and Logistics Operating Expenses.
  • Texas Instruments
    Senior Manufacturing Coordinator
    Texas Instruments 1988 - Dec 1991
    • Created and Supported Extensive Government Proposals.• Senior Analyst in the Development of Product Support Cost Factors.• Evaluated and Budgeted Production and Support Costs for Multi-Million Dollar Contracts.• Served as Liaison for Engineering, Quality, and Manufacturing Organizations.

Alex Hawkins Skills

Consulting Requirements Analysis Project Management Change Management Business Process Program Management Management Business Process Improvement Integration Business Analysis Leadership Customer Relationship Management It Strategy Strategy Enterprise Resource Planning Outsourcing Training Cross Functional Team Leadership Management Consulting Business Development Project Planning Business Architecture Human Resource Management Resource Management Business Strategy Strategic Planning Team Building Team Leadership Training Development Forecasting Budgeting Supply Chain Management Workforce Management Operations Management

Alex Hawkins Education Details

  • Regis University
    Regis University
    Business Administration

Frequently Asked Questions about Alex Hawkins

What company does Alex Hawkins work for?

Alex Hawkins works for The Hawkins Management Group, Inc.

What is Alex Hawkins's role at the current company?

Alex Hawkins's current role is Business Operations / Workforce Management / Human Resource Management.

What is Alex Hawkins's email address?

Alex Hawkins's email address is co****@****ast.net

What is Alex Hawkins's direct phone number?

Alex Hawkins's direct phone number is +171948*****

What schools did Alex Hawkins attend?

Alex Hawkins attended Regis University.

What skills is Alex Hawkins known for?

Alex Hawkins has skills like Consulting, Requirements Analysis, Project Management, Change Management, Business Process, Program Management, Management, Business Process Improvement, Integration, Business Analysis, Leadership, Customer Relationship Management.

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