I had the opportunity to take on a 3 month secondment as the Network and Demand Planning Manager at Woolworths group. The role entailed working closely with a team of skilled Demand Planning Analysts to support them meeting business objectives, provide demand forecasts up to 40 weeks out to create visibility of stock volumes flowing from distribution centers to stores and also effectively engage with internal and external stakeholders.

I am responsible for the delivery and management of Korn Ferry's contingent Contingent Workforce (MSP) solution onsite at NBN. I also managed the day to day operations of the sourcing team.

I am responsible for the delivery and management of Korn Ferry's contingent recruitment MSP solution onsite at NBN.

Providing high-touch, quality focused talent solutions across volume, operational and senior level hiring for a variety of business units.

At Kordia we design, build and maintain telecommunication Networks for our clients. We also work with the government and assist them in maintaining their communication networks and cyber security.In my role as a Recruitment consultant I handle the entire end-to-end recruitment process. I also deal with retention and exit interviews for existing employees.

With a strong hospitality background, and utilising previous senior management skills, I've harnessed these key abilities in this recruitment role, which encompasses business development, client management and candidate management.

In this multifaceted role, at a health focused café and convenience store, my duties included, ordering and managing stock, handling money and banking of stores, creating and implementing training manuals for baristas to use and learn from, and ensuring that each store maintained high health safety standards.Responsibilities:• Responsible for managing over 80 staff members (including management) across 5 different locations around NSW, mainly the Pymble (largest) store team. • Trained and managed baristas and other team members, to consistently work towards achieving high KPIs on a store level and individual basis, to maintain the high customer service standards.Achievements:• Identified the value of popular market trend of Keep Cups, and leveraged industry specific knowledge to develop a sales plan focusing on a discount scheme for people with Keep Cups. This was an effective environmentally friendly solution, while also increasing the business profile by introducing Jack and Co. branded Keep Cups. • Successfully planned and developed the layout and service area of a new flagship store. This included purchasing new equipment, fitting out ovens and machines, and positioning food displays in a strategic way to enhance product exposure in the store. • Developed creative solutions to improve the quality and sales of coffee, which increased profitability across all stores. This resulted in an increase of 33% in coffee sales over 3 months and a reduced production cost of 20%.

Key driver in creating and growing the mobile coffee catering business from the ground up, including the consolidation of the brand, hiring and implementing a great team, putting employee systems in place, and organising a physical location and office for the business to operate from.Responsibilities:• Responsible for many events that sold over 1000+ coffees for large corporate companies such as Qantas, Tesla, Commonwealth Bank, Westpac, Allianz Stadium, SCG, Telstra, NSW Govt. and many more. • Diverse duties including, maintaining strong relationships with key existing clients and developing new ones, liaising with clients to identify their needs and to ensure customer satisfaction at all events, organise and manage event details such as equipment, transportation, inventory stock, coordinating staff requirements and their activities, and more. Achievements:• Developed skills on how to proactively handle any arising problems on the event day, by liaising with relevant stakeholders and event venue staff frequently. An example of a situation where I was prepared and successfully multi-tasking, was when I logistically managed multiple job sites at once ensuring that they were all fully stocked up and that the staff at each location was prepared with everything they needed to complete their jobs. • My organisational skills were also strengthened in this role, as I created and implemented training programs and information kits for my team, ensuring that all staff had sufficient skills and access to the right knowledge to successfully complete their roles.

Converted a space, which was previously a hair dressing studio, into a popular coffee and breakfast location in the neighbourhood. This ranged from overseeing the daily and weekly operations of the business such as managing staff rosters, health and safety procedures and weekly ordering for all stock in the business; to building up regular clientele. Responsibilities:• Duties included managing café, hiring and training employees, maintaining inventories, ensuring a constant flow of resources, implementing budgets and company procedures and evaluating business performance.Achievements:• The highlight of this role was when I successfully managed the sale of the business and assisted the new owners in further growing the profitability by expanding into the areas they were interested in. • I also enjoyed working with various companies, such as OzHarvest, to do charity drives for the community and improve the overall image of the business on social media.

Collaborated with a business partner in the creation of a brand-new cafe in Surry Hills, which involved large renovations and rebranding of the whole business, including a new menu. Responsibilities:• Managerial and organisation skills were consolidated in this role as I oversaw rostering staff members and the day to day duties of the cafe including opening every morning, running and checking the coffee machines, and working with the chef to create daily specials. Achievements:• Delivered high quality customer service while making great coffee, which accounted for converting new customers into regulars who enjoyed the experience.