1. Leading the team to establish a new company purpose, mission, vision and core value. Align the core business model with the company's vision and mission. Establish a business mapping, consolidate the value into a compelling value proposition, providing unique solutions to the target market. Thu, it will develop the business development & operationaly strategies.2. Setting up policies, SOP & organizational structure to ensure the smooth operations between the HQ & overseas subsidiaries companies. Establish a structure key responsibility area(KRA) and OKR to monitor the effectiveness of the policies and SOP.3. Represent the company effectively in business development, as a speaker in various forums, including workshops, webimrs, and co-creation labs. Giving the ideas towards SDG & ESG for the people that we serve, especially in the the African continent.4. Building trust & confident, reputation and relationship building by travelling to countries like Eswatini, Cote D'Ivoire, and Senegal to understnd the needs of the target markets. Working closely with the banks and potential partners to develop strategy program & understanding the risks and opportunities.5. In addition, spearhead the implementation of core value management program to enhance the integration of core values througout the organization, ensuring alignment and engagement and unity toward the common goals. Establish 5 core value elements and facilitate the implementation to ensure everyone moves in the same direction with sharead objectives.

I. Managing one of the branches in Fastenal SEA, responsibility on the profitability of company’s Return of Asset (ROA). II. Develop branch’s business plan by plot down the details plan and goal from Overall Sales, Margin, and Labor, occupancy, operating expenses & AR and asset. And assigned the responsibility to the team which consists of Strategic Accounts Manager, Account Specialist, and Supply Chain & Warehouse. III. Monthly ROA Meeting with District Manager to review the overall ROA performance and look for opportunities to growth profits, and take actions on weak indicators in the ROA reporting. IV. Bi-Weekly Meeting with the Sales & Operation team on the progress of their own business plan to ensure it aligns to the Objective and Goal. V. Oversee the branch top 10 accounts to ensure these customers been taking care well and continue to support the branch business. And arranging quarterly business review meeting with these top 10 accounts with the district manager to continue strong business relationship with customers. VI. Attend important customer meeting, special projects and tendering, and assign the specialist to make sure projects is implemented and continue improve.VII. Quarterly Business Plan presentation to the District Manager & Regional Vice President & Others General Manager in SEA, sharing ideas and making improvement on the business plan. VIII. Act as Management Representative for ISO 9001: 2008, attend internal & customer audit.

Fastenal is the biggest fasteners supplier in North America. 10 years ago it started from Singapore, first oversea expansion. Then, it started to expand to Malaysia, from Johor, Shah Alam, Penang & Ipoh. Fastenal is the largest fasteners supplier in North America, and have 2600++ branches worldwide.The great competitive advantages of Fastenal is the ability to offer total cost saving solution and bring great value to customer, because we believe Value will bring long term business relationship.As Sales Manager, my job is to help the company and lead a team of sales people to grow the business from Central to Southern Malaysia which included and not limited to the job scope:1. Plan sales and business strategy to meet company sales goal. Yearly goal setting, pipeline potential & business budgeting.2. Weekly, monthly and quarterly sales review with the team to understand current state and execute the next step to achieve or exceed goal.3. Monitor the top 10 customers to ensure the consistent of sales and maintaining relationship with decision maker for new opportunities.4. Reviewing overall costing, margin and lead-time to balance up the long term business.5. Review contract and ensure the terms is protected both company and customer. 6. Specially take lead on oil and gas customer due to highly technical , service and support requirements.

My job basically are:Strategic sourcing for supplier in Asia Pacific, a reliable supplier selection that help the company grow in business on reduction of cost. Involve proper project hand-over after been involve in new product introduction stage, negotiating on contract with supplier & product forecast planning. Biggest achievement made was cost saving approximate 10% per year on products for the company

QA Engineer mostly handle customer quality.- Conduct 5-WHY analysis when receive customer complaint- Help company to conduct ROHS audit at supplier located at SEA region- Reporting & analysis of production & customer quality data. using SPC, Six Sigma & DOE tools.- Field Defect analysis on new product launched & return