Alex Hodgkinson is a Business Systems Administrator at Orbit at Orbit. Colleagues describe them as "Alex joined our team at Orbit as part of a private equity turnaround, and was tasked with inheriting the first version of our new (and relatively immature) Customer Experience stack. His job: to work with our heads of Customer Experience and E-Commerce, as well as our business process outsourcer partners to build v2.0, and then v3.0. Taking responsibility for executing a long-term vision is risky; there wasn't an actual roadmap to v3.0. The team has launched both versions so successfully that our AWS partners work with Alex and team to understand the strategy and implementation, which includes substantial AI. Alex's sense of ownership and commitment to Orbit's customers should be a model for any consumer-facing developer, and his calm approach and wicked-smart sense of humor were so welcome on a team trying to help drive a massive corporate turnaround, a high-risk act in the span of just two years. I'm extremely proud of Alex, and I know he's going to make a huge difference in developing next-generation customer experiences for whomever is lucky to have him."