- Assisted in coordinating schedules for over 100 home health aides and clients.- Proficiently utilized 7 cloud based documents to monitor and audit authorized hoursfor services provided by the aides.- Managed and maintained communication with over 40 home health aides and incoming clients by assisting with answering questions, adjusting schedules, and finding aides that would best fit according to the client’s preferences.- Worked alongside the coordination team to master the HHA Exchange software to raisecompliance numbers by 30% through tools such as Electronic Visit Verification. - Reviewed over 50 billing reports on a weekly basis for any errors.

- Worked alongside university's athletic director and sports information director regarding specific game day atmosphere settings. - Responsible for audience management, ticket distribution, recording and organizing statistics for various sports teams.- Assisted in moving equipment out to the fields and re-organizing equipment post game.

- Developed a cloud-based social media content calendar for the university’s alumni networking platform. - Brainstormed and created streamlined marketing campaigns to increase audience engagement on various social media accounts.- Increased active users by 40% and increased followers by 200% within 3 months of implementation.- Managed and recorded analytics to compile progress reports of social media posts.- Edited and adjusted post captions and visual details based on search engine optimization results and user engagement.- Brainstormed and suggested different approaches and tactics to use for future optimization for media content.

- Monitored and recorded online user engagement utilizing Google analytics and Facebook analytics totrack the success of campaigns and posted content. - Provided weekly campaign analysis reports.

- Developed music-themed templates to be used in future promotional announcements for concerts, events, or ticket sales.- Posted announcements using a strategic approach, based on online traffic data collected from the client’s website to maximize exposure and engagement rates. - Increased inbound online traffic for clients’ three social media platforms by up to 35% using consistent and streamlined content calendars and using analytical reasoning to adjust daily posts accordingly.

- Edited photos to post daily on Instagram, Twitter, and Facebook. - Monitored market interest using the Facebook business analytics tool to use data for future product promotions. - Wrote and developed content using an engaging and welcoming writing style to attract interest and engagement from online users.

- Wrote and submitted 5 magazine articles for the online magazine, “The Odyssey” overviewed by Clark University.- Topics ranged from tips on how to improve your photography to travel brochures.

Waited tables, served food to customers, managed the take out window, responsible forcleaning up restaurant after shift. Provided excellent customer service. Recognized asemployee of the month.