Alex Hwang

Alex Hwang Email and Phone Number

IT professional with 15+ years AWS specializing in cloud operation, security, infrastructure management, and cost optimization. @
Alex Hwang's Location
Newark, California, United States, United States
Alex Hwang's Contact Details

Alex Hwang personal email

n/a

Alex Hwang phone numbers

About Alex Hwang

As a Cloud Operations Manager with over 15 years of AWS expertise, I excel in optimizing cloud resources, reducing costs, and ensuring robust, outage-free environments. I have led cross-functional teams, streamlined operations, and delivered on-time, within-budget results. Proficient in various scripting languages for automation, I also specialize in cloud security and vendor management. My career includes founding a consulting company and leadership roles in major tech firms, consistently driving efficiency and security excellence.

Alex Hwang's Current Company Details
HwangTech C.

Hwangtech C.

IT professional with 15+ years AWS specializing in cloud operation, security, infrastructure management, and cost optimization.
Alex Hwang Work Experience Details
  • Hwangtech C.
    Founder
    Hwangtech C. Dec 2023 - Present
    Founder for HwangTech Co. providing technical consulting for customer needs in the following areas - AWS cloud management, server/network management, and cyber security.
  • Tunein
    Vice President Of Cloud Operations And Security
    Tunein Jan 2022 - Sep 2023
    San Francisco, California, Us
    ● AWS Cloud Management and Cost Optimization: Own and manage all aspects of the AWS cloud infrastructure, with focus on cost management, optimization, and security. Lead investigations for unexpected cost spikes and implemented necessary remediations.● Enterprise SaaS Licensing and Cost Management: Own and manage enterprise SaaS licensing, renewals, and costs for essential tools across the company, including DataDog, New Relic, Snowflake, AWS, StreamGuys, Cloudflare, and Netapp Spot.● Cost Analysis and ROI Enhancement: Created the first-ever cost breakdown for streaming expenses from StreamGuys, enabling better visibility into costs per station and empowering the content team to evaluate the ROI of content agreements.● Data Classification and Privacy Leadership: Spearhead data classification and privacy initiatives, resulting in the successful launch of the privacy center and Data Subject Request (DSR) processing using Transcend.● Incident Response Management: Assume the role of Incident Response Manager (IRM) for all security incidents. Lead all incident investigations and remediations.● Legal Collaboration: Collaborate closely with the legal team for agreement and contract reviews.
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  • Nielseniq
    Vp Of Production Operations And Ciso
    Nielseniq Oct 2021 - Jan 2022
    Chicago, Illinois, Us
    ● Led data and systems migration from Rakuten to NIC following acquisition (Slack migration, Okta migration, and vendor billing migration).● Coordinate migration of data (email, Google Drive, Box, and Slack) between the NIQ and Rakuten.● Led integration of systems with new parent company.
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  • Rakuten Intelligence (Acquired By Nielsen Iq)
    Vp Of Production Operations And Ciso
    Rakuten Intelligence (Acquired By Nielsen Iq) Aug 2014 - Sep 2021
    ● Security and Compliance: Oversaw Google-mandated security assessments and remediation, managing remediations for critical/high findings. Established an infrastructure security program using tools like BitSight, Palo Alto Prisma Cloud, and Nessus Pro, drive infrastructure and application pentests.● Cost Management and Procurement: Implemented a cloud cost program, monitoring spending and spikes via CloudHealth, AWS QBR and cost optimization, and AWS Trusted Advisor. Cultivated vendor relationships, negotiated contracts, and secured discounts. Represented the business unit in global Rakuten procurement, accessing volume discounts and AWS EDP program benefits. Leveraged discounts from license and purchase pooling.● Access and Identity Management: Developed cloud access process and led the migration of logins to SSO using Okta. Implement roles based access for the cloud following least privileges principles.● Resource Management: Managed AWS infrastructure costs exceeding $3M+ across 20 accounts. Oversaw external resources for security tasks, including gap assessments, policy drafting, and compliance audits.● CISO Representation: Represented Rakuten Intelligence/Rakuten Advertising in the global Rakuten CISO organization and assisted with security due diligence for acquisitions.● Customer Support: Assisted sales teams with customer security questionnaires.● Infrastructure and Support: Managed production domain/registration, DNS, and SSL certificates. Work with AWS enterprise support team to maximize efficiency and cost reductions in the cloud, and manage vendor relationships to negotiate new features and discounts upon renewal.
  • Slice Technologies, Inc. (Acquired By Rakuten)
    Director Of Operations
    Slice Technologies, Inc. (Acquired By Rakuten) May 2011 - Aug 2014
    ● Global Team Management: Effectively led a geographically diverse team of DevOps, Production Operations Engineers, and NOC located in Israel, Ukraine, India, and the US.● Comprehensive Operations Management: Spearheaded all aspects of company operations, encompassing security, deployment, monitoring, and troubleshooting. Optimized production infrastructure costs by strategically implementing open source software solutions.● Infrastructure Design and Management: Designed and implemented a robust monitoring system utilizing Nagios and custom scripts. Enhanced data-driven decision-making by implementing metrics visualization through Grafana. Solved employee remote access needs by implementing and running an OpenVPN server.● Code Release and Automation: Managed code releases and deployments to staging and production environments. Streamlined operations through the creation of automation scripts and tools to facilitate code deployment and routine tasks.● Technical Support and Acquisition Support: Provided essential technical support to Dev and QA teams. Performed due diligence review for company acquisitions leading to the successful acquisitions of Aviso Partners and Unroll.me. Played key technical role in the successful migration of application and processes following the acquisition of the business by Rakuten in 2014.
  • Yahoo!
    Service Engineering Manager - Mobile
    Yahoo! Jan 2008 - May 2011
    Sunnyvale, Ca, Us
    ● Team Leadership and Collaboration: Led the service engineering team overseeing Yahoo Mobile and Mobile Monetization products, providing guidance and feedback in product development and engineering meetings. Implemented a 24/7 on-call rotation for second-tier support, interfacing with the Yahoo NOC.● Release Management and Stability: Orchestrated the weekly release process across multiple dev teams, conducting post-mortems after outages and enhancing monitoring to prevent recurrence. Collaborated with product and dev teams to ensure new feature designs prioritized maintainability and stability.● Optimization and Partnerships: Worked with partner teams for successful partner launches. Represented Yahoo Mobile during the transition to Microsoft Bing, while also performing quarterly capacity analysis and planning hardware upgrades, supporting staging and hotfix environments.
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  • Yahoo!
    Operations Lead - Social Search
    Yahoo! Oct 2006 - Dec 2007
    Sunnyvale, Ca, Us
    ● Led the Madprops team, overseeing social search properties (bookmarks, answers, and delicious), and guided team members and developers.● Established a streamlined release process, facilitating collaborative dev/QA meetings to review changes before deployment.● Achieved top-ranking status for Answers, surpassing Google's similar product; spearheaded SOC and YNOC alert integration and contributed to Answers' transition to the EU team.
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  • Goremote (Acquired By Ipass)
    Senior System Administrator
    Goremote (Acquired By Ipass) Nov 2004 - Oct 2006
    ● Led Network Operations team in deploying, managing, and monitoring production facility and servers, ensuring optimal performance.● Proficiently configured and maintained F5 BigIP load balancers, enhancing network reliability and load distribution.● Managed intersite VPN across geographically dispersed data centers, facilitating secure and seamless data connectivity.
  • Mblox, Inc.
    Sr. Network Engineer
    Mblox, Inc. Jun 2004 - Nov 2004
    ● Integral team member in Network Engineering, overseeing 200+ Linux and Sun Solaris servers for uptime and maintenance.● Executed meticulous change management processes, staging server changes in a lab environment, documenting changes, and utilizing SourceSafe for version control.● Provide technical support to cross-functional teams, including NOC and operations, on Linux systems and applications, enhancing overall system efficiency and reliability.
  • Ensim
    System/Network Administrator/It
    Ensim Mar 2000 - Jun 2004
    San Jose, Ca, Us
    ● Network Management and Security: Maintained a hybrid network environment, spanning Windows and Linux systems, for seamless communication. Installed, configured, and maintained Netscreen firewalls, conducting regular security audits. Established and maintained VPN connectivity between headquarters and the remote India office. Managed Cisco 4908 routers, 3500XL Catalyst switches, and 802.11b/g wireless network.● System Infrastructure and Maintenance: Configured and maintained email systems (Sendmail on Linux and Exchange on Windows). Oversaw data backup and restore operations using Computer Associate’s Brightstor Enterprise. Managed DNS servers (Bind 9) for the "ensim.com" domain. Installed and maintained VoIP Shoreline PBX system.● Application and Server Management: Configured and maintained Windows PPTP server for remote employee access. Managed Citrix servers to provide Windows-based applications and high-bandwidth services. Installed and maintained Network Associate's corporate antivirus software (e-Policy Orchestra).
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  • Schlumberger Technologies
    Sr. Software Engineer
    Schlumberger Technologies Jun 1996 - Mar 2000
    ● Software Development: Designed and implemented software modules for IC device testing within a comprehensive toolset. Led end-to-end software development, including specification, design, integration, and maintenance.● Quality Assurance: Developed test cases to validate software modules, ensuring reliability and functionality.● Customer Support: Provided on-site troubleshooting and resolution for critical issues, ensuring smooth operations at customer sites.

Alex Hwang Education Details

  • Cornell University
    Cornell University
    Electrical And Electronics Engineering
  • Texas Tech University
    Texas Tech University
    Math
  • Cornell University
    Cornell University
    Ee

Frequently Asked Questions about Alex Hwang

What company does Alex Hwang work for?

Alex Hwang works for Hwangtech C.

What is Alex Hwang's role at the current company?

Alex Hwang's current role is IT professional with 15+ years AWS specializing in cloud operation, security, infrastructure management, and cost optimization..

What is Alex Hwang's email address?

Alex Hwang's email address is al****@****ice.com

What is Alex Hwang's direct phone number?

Alex Hwang's direct phone number is +165032*****

What schools did Alex Hwang attend?

Alex Hwang attended Cornell University, Texas Tech University, Cornell University.

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