Responsible for overseeing and optimizing the operations of multiple dental practices within my market. Focusing on ensuring smooth day-to-day operations, driving financial performance, improving patient satisfaction, and leading clinic teams. Partner closely with clinic managers, staff, and senior leadership to implement company strategies, improve operational efficiency, and ensure high-quality care delivery.Contributed significantly to the expansion of the California market by driving the growth of the clinic network from 6 to 20 locations. This expansion involved overseeing operational processes, managing resources effectively, and executing strategic initiatives that led to increased market presence and patient acquisition.Took a hands-on approach in improving financial performance, successfully turning EBITDA around from a -50% to a +20% growth, demonstrating strong financial leadership and the ability to identify and implement cost-saving measures, revenue generation strategies, and operational efficiencies.Recognized multiple times for exceptional performance, receiving awards for achieving the highest NPS (Net Promoter Scores), exceptional team engagement, and consistently surpassing key performance indicators (KPIs), underscoring a commitment to outstanding customer service, employee satisfaction, and operational excellence.Played a pivotal role in the strategic transition of over half of the market’s clinics to doctor-owned and operated models. This initiative involved collaborating closely with clinic management and physicians, facilitating smooth ownership transitions, and ensuring that operational and clinical standards were maintained during the transition, fostering a culture of ownership, accountability, and long-term growth.

Responsible for providing comprehensive financial analysis, forecasting, and reporting to support strategic decision-making within the organization. Analyzed financial data, prepared reports, and assisted in budgeting and financial planning processes. Worked closely with senior management to help drive business performance, identify areas for improvement, and ensure financial goals are met.Analyzed financial data, including profit and loss statements, balance sheets, and cash flow statements, to identify trends, variances, and opportunities for improvement.Developed financial models to assess potential business scenarios, investment opportunities, and the financial impact of strategic decisions.Worked closely with other departments, such as operations, marketing, and sales, to gather financial data, understand business needs, and provide analytical support.Prepared regular financial reports and presentations for senior management, highlighting key performance indicators (KPIs), financial health, and operational performance.

Responsible for overseeing the daily operations, ensuring the smooth and efficient running of the facility, and managing staff. Drove customer satisfaction, managing resources, maintaining equipment, optimizing operational processes, and ensuring safety and compliance with all health and safety regulations. Focused on improving profitability, service quality, and overall customer experience.Oversaw the day-to-day operations of the car wash, ensuring that services are delivered efficiently and customers receive high-quality service.Managed a team of car wash attendants, ensuring they are properly trained, motivated, and performing their duties to company standards. Conduct regular performance evaluations and offer coaching to improve team efficiency and morale.Monitored financial performance, including revenue, costs, and profitability. Work with senior management to develop and track budgets, control costs, and implement strategies to maximize revenue.Ensured compliance with all safety, environmental, and regulatory requirements. Conduct regular inspections to ensure a safe working environment for staff and customers.