• Designs and develops workforce structure reporting software used daily by clients to reduce time and manual effort when gathering human resources data• Creates REST APIs written in Python using the Django framework to allow end users to utilize the tool effectively and quickly, as well as providing an easy-to-navigate, stable UI through the development of front-end components using the React framework• Reduced API calls by an average of 25% by identifying unnecessary data calls to… Show more • Designs and develops workforce structure reporting software used daily by clients to reduce time and manual effort when gathering human resources data• Creates REST APIs written in Python using the Django framework to allow end users to utilize the tool effectively and quickly, as well as providing an easy-to-navigate, stable UI through the development of front-end components using the React framework• Reduced API calls by an average of 25% by identifying unnecessary data calls to the server, saving time and capital• Revamped web tool to allow for the automated export of data into a formatted PowerPoint file, saving up to 20 hours of manual data compilation a week across divisions• Leads syncs with stakeholders to review new features, address product defects, and identify opportunities for future enhancements Show less

• Managed and led operation of numerous high-volume restaurant venues at a destination theme park.• Exceeded daily profit margins by as much as 65% after reopening due to the COVID pandemic.• Tracked monthly food inventory variances and performed analyses on product utilization to ensure accuracy.• Led a diverse staff of over 100 team members on an operational basis and in their professional development.• Created weekly schedules for staff, accommodating both business and team… Show more • Managed and led operation of numerous high-volume restaurant venues at a destination theme park.• Exceeded daily profit margins by as much as 65% after reopening due to the COVID pandemic.• Tracked monthly food inventory variances and performed analyses on product utilization to ensure accuracy.• Led a diverse staff of over 100 team members on an operational basis and in their professional development.• Created weekly schedules for staff, accommodating both business and team member needs while utilizing labor resources efficiently.• Communicated and collaborated with departments within the organization to accomplish larger projects. Show less

• Led in-venue restaurant team to achieve sales metrics and increase engagement.• Oversaw daily operation tasks, including daily schedules and organization and guest incident resolution.• Assisted management team in providing direction to team members and constructive feedback on job performance.

• Provided exemplary guest service experiences to a wide variety of international guests.• Regularly achieved sales goals via suggestive selling.• Trained new team members on daily operations in the venue.

Training barista for high-volume store in Orlando, Florida. Provided exemplary guest service by multitasking guest interactions with hand-crafted drink creation. Assisted new partners with training standards, documentation, and provided a welcoming environment to engage those onboarding.