Alex Kringen, Mba Email & Phone Number

West Fargo, Nd, Us

Product Service Engineer II- Led product service sustaining activities for the excavator product line including product quality team meetings- Tracked excavator quality through warranty claims, arrival condition reports, and frequent cases submitted- Identified quality improvement and warranty reduction projects.- Summarized information and presented to design, product management, and quality to get projects kicked-off- Identified and created four field modifications to resolve quality defects on thousands of units- Developed and implemented series of Power Bi dashboards to track product service department key performance metrics- Actively supported MEX troubleshooting case load and led troubleshooting of technical cases, making 400+ case comments and owning 60+ troubleshooting cases in 2022.- Worked with field support staff to support machines in the field by answering any product related questions or investigating issues being reported by the field- Created knowledge based articles, field alerts, and technical troubleshooting guides to provide actionable information to the fieldAdditional Roles Held:-Product Service Engineer II-Manufacturing Engineer I

Bohemia, Ny, Us

- Programmed manufacturing machines for aerospace and Department of Defense applications- Worked on control and power printer circuit board assemblies- Managed manufacturing execution system - Assisted with numerous manufacturing system updates

Bethesda, Md, Us

-Designed and implemented tooling to increase production efficiency-Created ROI calculations for tooling to help sell process improvement ideas-Researched potential implementation for an advanced optical inspection system-Worked with different departments and representatives to evaluate AOV technology

West Fargo, Nd, Us

-Worked on an accelerated project team to implement a new Bobcat loader-Oversaw and executed new product development for loader transmission line -Created numerous floor layouts and oversaw their implementation-Tested new production parts and weldment fixtures before implementation-Tracked project equipment budget of over $250,000-Created a custom calculator to determine the cycle times for hydraulic cylinders

Rapid City, Sd, Us

-Worked on manufacturing various engineering projects for students and teachers-Worked on projects to increase the safety and productivity in the machine shop.-Taught freshman engineering students in fabrication and manufacturing

Bachelor'S Degree, Industrial Engineering And Engineering Managment

Master Of Business Administration - Mba, Project Management