I'm a results-driven Training Specialist with a proven track record in developing and delivering high-impact training programs for customer and technical support teams across diverse industries, including SaaS/PaaS, B2B, ECommerce, and a lot more. Possessing an understanding of instructional design and adult learning principles, I excel in creating engaging and effective learning experiences that drive performance and customer satisfaction. Experienced in managing multiple client accounts, conducting thorough needs assessments, and developing tailored training solutions aligned with business objectives. Proficient in leveraging a variety of training methodologies and technologies to optimize learning outcomes.During my free time, I love unwinding with long walks or getting lost in a good psycho-thrille movies/series. Zombies are my guilty pleasure though - Daryl Dixon is my absolute fave! If you're a fellow Walking Dead fan, let's connect! Oh, and an iced matcha latte would be the cherry on top of any day!
Partnerhero
View- Website:
- partnerhero.com
- Employees:
- 1756
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Knowledge Management Specialist IiPartnerheroPhilippines -
Knowledge Enablement SpecialistPartnerhero Sep 2024 - Present -
Training SpecialistPartnerhero Feb 2023 - PresentPhilippines -
Subject Matter ExpertPartnerhero Nov 2022 - Jan 2023Metro Manila -
Customer Service AnalystCiti Mar 2018 - May 2022- Engage in inbound/outbound calls for customer service and sales.- Establish and maintain relationships with business consumers and provide assistance with all of their banking needs. - Examine, evaluate and/or process loan applications. -
English Second Language TeacherEnglish Network Opportunity Zone Inc., Jan 2017 - Dec 2017PhilippinesTeach basic English grammar and American accent & pronunciation to Korean students from low beginners to professionals.
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Segment ProducerWave Radio Station Mar 2017 - Jun 2017Philippines- Create quality news for DJs. - Monitor live streaming and create social media content.- Coordinate with partners and clients for branding and sponsorship.
Alex L. Education Details
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Arts In Communication
Frequently Asked Questions about Alex L.
What company does Alex L. work for?
Alex L. works for Partnerhero
What is Alex L.'s role at the current company?
Alex L.'s current role is Knowledge Management Specialist II.
What schools did Alex L. attend?
Alex L. attended Icct Colleges - Cainta.
Who are Alex L.'s colleagues?
Alex L.'s colleagues are John Limuel Taruc, Marvin Maldonado, Kevin Lopez, Rocio Garcia, Andrea Paulina Valenzuela, Bryan Reyes, Elsi Alejandra Amaya Casaña.
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