I have sung as Cantoris Tenor with St John's voices since October 2015, and during that time have sung evensong once a week, sometimes taking solo roles in choral works, as well as taking part in many concerts and external events. Solo experience with the choir include; The Evangelist in Schutz Christmas Story and one of the tenor soloists in Handel's Messiah.

The main responsibilities I had in this role were: to have an excellent knowledge of the Cambridge Exams Cycle, in order to provide the best customer service. To answer enquiries from customers both over the phone and by email. To perform general administrative tasks as required. Although this was a Customer Service Advisor role, it was heavily administrative based - with regular updating of databases, spreadsheets, customer contact details etc. as well as regular contact with other teams within the organisation.

Assisting customers coming into branch with enquiries. Performing counter transactions - withdrawing/depositing cash and cheques. Updating customer information. Assisting with customers' closure of accounts. helping to prepare the branch for closure at the end of September - (taking an inventory, removing confidential information etc.)

The main duties I had to undertake in this role, although it was a Customer Service role, were administrative; Preparation and sending out of reports to customers, ensuring that all the test results entered were accurate; entering and maintaining data into company-specific databases, ensuring that they were regularly updated. Logging pesticide limit exceedences and informing customers in a timely and highly professional manner. Ensuring accuracy is maintained in all aspects of the reporting process.

The main duties in this role were; cash handling - depositing money into customers' accounts, ensuring accuracy and paying close attention to detail at all times; assisting customers with withdrawals, and answering any enquiries they have regarding the banking process or their accounts. Ensuring that the tills are balanced at the beginning and end of each day, tracing and recording any differences as required. Counting up monies taken in by the bank each week to keep in the safe, ensuring that two members of staff are present at any one time, and paying close attention to detail.

The duties I undertook in this role were heavily administrative based. To prepare and print orders of service, publicity posters or flyers, and other documents as required each week, proof reading each draft before the final print run, as well as paying close attention to detail when drafting, to ensure that the margin for error is very low. Preparing and sending out choir and worship staff rotas on a weekly, monthly, quarterly or termly basis, ensuring that the rotas are sent out promptly. Updating of the choir databases, which often involved handling very sensitive and/or confidential information - handling the information in the appropriate manner and with discretion. Sourcing and hiring or purchasing of music, as required, under advice form the Director of Music. Undertaking all of the administration for external concerts/performances/tours/broadcasts that the choir is undertaking, which includes; sourcing and booking transport, sorting out performance licensing by liaising with the county council licensing department, booking catering facilities and accommodation as required. Providing a point of contact for the Music and Worship departments - answering enquiries via email, telephone and in person. Providing PA support to the Director of Music and Precentor - taking of telephone messages, diary management, providing refreshments for meetings/taking minutes at meetings and following up on matters arising from the meetings. Other general administrative duties as required, such as providing reception cover and answering the general switchboard and distributing incoming post. Within this role, I was required to work to extremely tight deadlines, and as such, was able to develop exceptional time management skills, as well as build on my already excellent interpersonal and organisational skills.