Alex Light Email & Phone Number

South Uk

Responsible for growing a multitude of accounts across Pet Specialist and Convenience. I am also tasked with increasing market share within my territory using my negotiation skills and allocated budget. This is mainly done by face to face meetings and helping implement plans, range reviews and displays.Hitting KPI's where I am always amongst the top performers and regularly hit the No1 Spot Presenting new products, innovations, features and benefits to clients- also new promotions to all accounts and assisting with display solutions and maximising impact of these to push maximum volume.Collection and collation of competitor activity from the wider team and comparing against market share data. Analysis of promotions, frequencies and mechanics that work well and communicate findings and learningsTo train new and existing team members in best practice and new ways of workingMentor 3rd party sales force members to allow them to use my knowledge and exceed their targets.Managing my own diary and work load to gain optimum resultsCompile reports and take on ad-hoc tasks/projects as required for the team or the wider business.Assist with trade shows, demonstrations and activities

Responsible for generating new opportunities from supplied leads for the implementation of service contracts on pumping equipment including surface water, sewage and water boosters. Sole responsibility for the creation of a database from scratch within the private and public sectors (schools and councils) through telephone sales, site visits and networking events. Within first 3 months increased service contracts clients by approx 4% - Key account focus was to successfully target the major hotel chains, golf courses, commercial agents and facility managers. Strong product knowledge and ability to speak to all levels of staff from maintenance teams, contract managers to Managing DirectorsCreate copy and liaise with agencies to produce key communication tools to help drive rate of sale, provide information and generate product and service awarenessPromoting the in house repair centre and call out teams.Management of the direct marketing programme through targeted mail outsEnsured that all website information was up to date

Maintenance and development of existing accountsGrowth of new accounts through targeting sales pitches and networkingCreated consumer led presentations to promote the benefits of reward schemes for employees/clientsFollowing a successful promotion, worked with a variety of companies, from small independent companies to larger corporate accounts Personally responsible for 25-36 new accounts per calendar month to include the maintenance of all aspects regarding these e.g. account creation, profile management, service deliveryTeam leader responsible for group cohesion, focusing on development opportunities and motivationResponsible for team led discussions on new business developments and activation plans reporting to the Sales Director

Second in command to the Managing Director and formally deputised when absentGrew the business to have 100% pa average growth over three yearsHelped with all aspects of setting up the businessResponsible for recruitment and training of all employees (team of 6)Daily tasks involved property inspections, liaising between tenants and landlords, conducting viewings and valuations, closing lettings, generating repeat business and exceeding customer expectationsMaximised income on existing services and introduced additional services such as inventories, check-ins, insurance etcCreated and measured return on investment for marketing programmes to grow local, national, and international customer base of both landlords and tenantsResponsible for the development of a contractual agent database that could be utilised for any maintenance and refurbishment requests.Responsibility for adherence to legal regulations in the drawing up contracts

Responsible for the daily running of the Centre, to meet its performance targets with a key focus on customer service, staffing and operations.Project managed a £3.5 million refurbishment of the Centre, including being the sole contact for contractorsNegotiation skills with contractors developed allowing good, strong working relationships to be generated ensuring that the Centre remained open with little disruption to customers and profitabilityManaged all teams in the building including operations, poolside, gym, receptions, bars, bowling crèche and their training and development through leadership and motivationCreated daily staff rotas to cover 11 operational departments ensured all absences were coveredEnsured legislative regulations were adhered to include Health & Safety responsibilitiesManaged various P&L accounts with key responsibilities covering staff and suppliers budgetsDelivered high quality customer focussed service to ensure repeat custom

Bracknell

Adv Gnvq, Leisure & Tourism

Education record

Senior Internal Managers Qualification: Finance & Administration, Employment Law, Supervisory Management, Sports Facility Operations.

Education record

in Leisure & Tourism, Community Sports Leadership Award, 10 GCSEs -English, English Literature, English Speaking & Listening, Maths.

Education record