Alex Lundberg Email & Phone Number

Logan, Utah, United States

• Identified 235 vehicles for sale from fleet inventory, projecting a gain of $1.75 million, based on analysis of age, mileage, and seasonal demand.• Analyzed 5 years of customer growth data to determine the need for 81 new vehicles, allocating 2-4 vehicles per location across the East Coast and Southern U.S.• Implemented a geofencing tracking system to monitor vehicles in repair shops, automating notifications for vehicles idle for more than 3 days.

Logan, Utah, United States

• Recognized as the top-performing Rookie Branch of 2021 for exceeding completion, retention, and gross margin metrics• Maintained an exceptional customer retention rate of 97.5%, fostering a loyal customer base• Effectively managed and provided leadership to a team of sales representatives, technicians, and office staff• Streamlined branch logistics and oversaw the successful servicing of an average of 2,000 customers per month per branch• Awarded for the highest gross margin in 2023, demonstrating consistent performance and dedication to achieving company goals• Mentored and provided guidance to team members, fostering a collaborative and innovative work environment.• Developed and implemented an automated Excel process that streamlined a company-wide task, resulting in labor cost savings• Developed a report tracking cancellation trends and identified successful retention tactics

Logan, Utah, United States

• Created a comprehensive 49-page document outlining the company's current and future strategy, competitive advantages, and opportunities for growth• Conducted market research and analysis to identify key trends and opportunities for the company• Collaborated closely with the company's leadership team to gather information and insights to inform the strategy document• Presented the final strategy document to the company's leadership team, providing actionable insights and recommendations for achieving the company's long-term goals

Logan, Utah, United States

• Collaborated with the COO to develop and write a comprehensive 26-page training program for Assistant Managers that standardized training across the company• Successfully implemented the training program at the beginning of 2020, ensuring consistency and quality in training across all locations• Organized a tentative training program schedule for 5-20 Assistant Managers across up to 6 locations, ensuring effective and efficient training for all employees

Logan, Utah, United States

• Conducted regular inspections of 10 departments to ensure compliance with safety standards• Led and facilitated monthly meetings with committee members, demonstrating exemplary punctuality and team leadership skills, resulting in 5 policy changes• Participated in monthly corporate meetings to review and revise policies related to safety management

Logan, Utah, United States

• Ordered and effectively managed inventory for 3 product lines, utilizing data analysis to develop accurate forecasting models• Developed strong relationships with vendors and maintained detailed oversight of shipments and invoices, ensuring accuracy and identifying and resolving discrepancies in a timely manner• Supervised 10 departments and collaborated with approximately 25 team members, effectively leading and supporting team members to achieve departmental and company goals• Successfully expanded the product line from 10 to 30 facings of high-profit margin products, contributing to increased revenue and profitability for the store• Demonstrated excellent attention to detail, strategic planning skills, and the ability to effectively communicate and collaborate with team members and vendors

Logan, Utah, United States

• Processed cash, card, or check transactions accurately and ensured that prices and quantities were correct while maintaining a courteous and friendly attitude towards customers• Arranged and maintained products on shelves and displays throughout the store to ensure a clean and organized shopping environment• Participated in public outreach events by assisting with delivery, setup, and take down of equipment, and interacting with the community to promote the store's products and services• Supervised and ensured that all products were in-date and rotated appropriately throughout the store to maintain product freshness