Alex Lwando, Md, Mba, Mmed, Msc, Pdiphe, Dmm, Ndi, Kaf Email and Phone Number

Key responsibilities:• Oversee operational implementation of the National Health Insurance Scheme at over 375 public and private accredited healthcare facilities countrywideAchievements• Within 5 months, conducted investigations and audits leading to termination of contracts of ailing accredited facilities saving the Fund more than K120 million annually in claims• Developed a clinical audit policy for the Scheme• Finalising a stakeholder-oriented revision of the benefit package to reflect the country’s disease burden, epidemiological trends and stakeholder expectations• Developed risk assessment tools to horizon-scan for risks and threats to the Scheme’s solvency• Developed a risk matrix to identify risks and mitigate or eliminate them.• Developed an audit programme to systematically assess operations of accredited healthcare providers• Implementing hospital optimisation projects to build capacity, improve efficiency and optimise NHIMA services in public hospitals.

Key responsibilities:- Lead operational implementation of the Scheme at 374+ accredited healthcare facilities- Enhance implementational processes and formulate quality assurance policies- Coordinate development of healthcare Benefit Package for Scheme members- Provide technical leadership to benefit package review process- Develop tools, frameworks and standards for accreditation process- Oversee clinical audits, provider compliance, complaints handling and stakeholder engagements

Achievements:• Provided timely reports to the UN HQ on various medical activities of the mission.• Fulfilled all scheduled medical programmes in line with mission support.• Developed and adapted Standard Operating Procedures (SOPs) to enhance healthcare provision to the UN staff and VIPs.• Offered technical support to the District and Provincial Health offices on HIV, COVID 19 and Maternal and Child Health (MCH)• Supported the Provincial Hospital with specialised clinics- MCH, HIV/TB through continuous medical education and provision of personnel- clinicians and midwives.• Supported the vaccination programmes for the under-five calendar vaccines spearheaded by the World Health Organisation.• Conducted various outreach medical programmes in the far flung communities focusing on malaria, HIV/TB and MCH.• Conducted a robust vaccination campaign against COVID 19 which resulted in more than 60% of the eligible personnel being vaccinated.• Spearheaded various community campaigns of public health nature tackling diseases of public concern.

Achievements:• Formulated national BCLS/ACLS medical education policy• Headed a team of National Trainers in COVID 19 case management and community surveillance• Provided technical leadership for the strategic development of medical education policy• Collaborated with local and international healthcare players to provide continuous medical education to doctors• Developed concept notes and budgets for various US funded agencies (CDC, AHFZ) and local agencies (HPCZ, GNC) on topics of emergency medicine, family planning, COVID 19 and HIV• Collaborated closely with the Health Professions Council of Zambia to advance the agenda of continuous professional development points for practicing license renewal for doctors• Engaged various organisations to conduct health-related research to enhance public awareness of health hazards (Zambian Breweries on the concept of smart drinking)• Collaborated with the Ministry of Health on various matters of health policy, public health and public opinion on health-related policy• Provided public-private dialogue to overcome many barriers to healthcare especially in the areas of HIV, maternal and child health• Ensured timely and adequate preparation of reports upon completion of every project by the funding partners.

Key responsibilities:• Offered definitive management of general medical and rheumatologic conditions both in the outpatient and in-patient settings at the University Teaching Hospital and Maina Soko Military Hospital in Lusaka.• Provided diagnosis, management and follow-up of patients with medical conditions, auto-immune diseases and musculoskeletal disorders.• Formulated policy direction and lobbied for enhanced care of patients with rheumatologic conditions through collaboration with governmental and non-governmental organisations.• Participated in tutoring and providing clinical guidance to undergraduate and postgraduate students rotating through the department