Alex Malvaez Email & Phone Number

San Diego, California, United States

As a UX Designer at the University of San Diego’s Career Development Center, I implement user-centered design principles to enhance the utilization of our career technology resources for students, alumni, employers, and campus partners. I conduct user research, design user flows, create mock-ups and wireframes, and maintain the Center's website, ensuring an intuitive and effective user experience.Collaborating with cross-functional teams, I foster innovation to improve engagement with our technology resources. I also contribute to marketing collateral, integrating user feedback to create engaging materials that support our commitment to diversity and inclusion. My role is vital in making technology accessible and beneficial, ultimately advancing our mission of empowering students and alumni in their career journeys.

San Diego, California, United States

Spearheaded a website redesign initiative, utilizing design thinking methodologies to develop intuitive and accessible user interfaces and user experiences. Collaborated with cross-functional teams to create user-centered designs and prototypes for the company's website. Contributed to the development of design systems and style guides to ensure consistency across all digital platforms.

Remote

- Launched a new section of our product that expanded our user base by 42%- Co-created the design of the non-profit website in an agile environment.- Evaluated and extracted UX research insights to design Information Architecture, wireframes, and an interactive prototype.- Maintained and updated a full Design System with MUI for multidisciplinary use.- Maintained process documentation and directed prioritization of tasks.- Audited existing design handoff process and established a new cross-team framework for collaboration with developers.

San Diego, California, United States

Implemented new competitive analysis and consumer trend reports increasing quarterly sales by 15%. Conducted market research and analyzed consumer trends to inform marketing strategies and increase sales.

San Diego, California, United States

Developed a variety of white papers on their products to give an understanding of their key selling points, target markets, and product specifications. Designed and analyzed 4 comparative matrices used by sales in order to engage new and existing clients. Created a products portfolio including over 17 products and individual product training decks for our partner sales team

La Jolla Shores, California, United States

Designed and prototyped an interactive exhibit in order to translate SeaCycler's innovative scientific data to engage the general public. Fabricated interactive short stories that rendered the use and application of scientific data for an upcoming interactive exhibit to younger audiences.

San Diego, California, United States

• Assisted in launching a LEAN program promising to make 100 changes and improvements in order to better the work environment and customer experience• Designed a training program and online reference tool in order to create quality training for our new hires• Conducted about 50 interviews a quarter for both new hires and customer programs• Responsible for updating the query entries for our software every quarter based on the amount of new permits made• Responsible for processing citations • Transfers the appeals onto our electronic systems for our board to analyze and process