Alex Marcou Email & Phone Number

Huddersfield, United Kingdom

Having worked in the bridal industry for a long time, I have developed a love of all things wedding related. Being in the bridal shop is a fantastic role, meeting new people and building relationships on a daily basis gives me great satisfaction. However, I began to feel that there was scope out there to offer new and exciting products to brides and bridesmaids, with great quality but affordable prices. Hence the launch of LEXILOVESPEARLS. I have created an online store supported by various means of social media to offer brides the choice of products that they crave and all at very reasonable prices. I have spend many hours hand making products and brainstorming to create something different to the 'norm'​ and make sure that brides feel they are getting a quality product that has has care and attention.I have thoroughly enjoyed setting up the business and watching it grow, although still in the very early stags this first season has been somewhat of a success and I can't wait to see what future years will bring. I have invested in adding products to the collection to continuously offer new and interesting products to consumers, and hope that the business will continue to grow.

Huddersfield, United Kingdom

Responsible for the day-to-day running of the business including staff management, monitoring of sales performance, customer orders, supplier management, purchasing, deliveries and trend analysis to ensure expectations are met, and to seek opportunities for growth.Leading a national role as head of the menswear committee at Mia Sposa co-operative and introduced several successful new designs. Managed photo shoots for new collections with a key input into the development of new nationwide brochures including text, layout and design decisions. • Very strong emphasis on customer service.• Customer facing role, in store and liaising with clients over the phone and email.• Ensuring customer orders are placed in a timely manner and managing the process through to delivery from manufacturer.• Quality controls to ensure all customer orders are delivered from the manufacturer in immaculate condition.• Customer Relations.• Buying responsibility for current collections.• Researching and making contact with new up and coming collections/manufacturers to ensure the store offers gowns and accessories that are on trend.• Recruitment and interviewing.• Maintaining the order system and chasing orders, implementing new systems to continuously improve customer service.• Developing a client tracking system to analyse percentage of order conversions. • Using the client tracking system to target customers who haven’t been converted and to advertise other available products and services.• Using social media to promote the business and increase sales.• Research ways to buy direct from manufacturers to decrease costs and maximise profit.

Responsible for the day-to-day running of the business including staff management, monitoring of sales performance, customer orders, supplier management, purchasing, deliveries and trend analysis to ensure expectations are met, and to seek opportunities for growth.Leading a national role as head of the menswear committee at Mia Sposa co-operative and introduced several successful new designs. Managed photo shoots for new collections with a key input into the development of new nationwide brochures including text, layout and design decisions. • Very strong emphasis on customer service.• Customer facing role, in store and liaising with clients over the phone and email.• Ensuring customer orders are placed in a timely manner and managing the process through to delivery from manufacturer.• Quality controls to ensure all customer orders are delivered from the manufacturer in immaculate condition.• Customer Relations.• Buying responsibility for current collections.• Researching and making contact with new up and coming collections/manufacturers to ensure the store offers gowns and accessories that are on trend.• Recruitment and interviewing.• Maintaining the order system and chasing orders, implementing new systems to continuously improve customer service.• Developing a client tracking system to analyse percentage of order conversions. • Using the client tracking system to target customers who haven’t been converted and to advertise other available products and services.• Using social media to promote the business and increase sales.• Research ways to buy direct from manufacturers to decrease costs and maximise profit.