Alex Costa

Alex Costa Email and Phone Number

Senior Vice President and Security Officer Information Technology @ PSC Group
Houston, TX, US
Alex Costa's Location
Houston, Texas, United States, United States
Alex Costa's Contact Details

Alex Costa personal email

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About Alex Costa

With a proven track record of driving technological innovation and organizational growth, I specialize in aligning IT strategies with business goals to deliver substantial improvements in efficiency, security, and cost savings. At the forefront of my career, I've led transformative initiatives within diverse sectors, demonstrating a keen ability to revamp IT infrastructures, enhance cyber-security postures, and foster agile, results-oriented teams.RECENT ACHIEVEMENTS• Strategic IT Reorganization: Restructured the IT department to enhance alignment with business objectives, optimizing team capabilities and operational agility.• Cyber-Security: Overhauled the cyber-security framework by instituting comprehensive policies, procedures, and a robust technology stack, significantly mitigating risk and ensuring regulatory compliance.• Cost Optimization: Successfully renegotiated major supplier contracts, realizing $250k in savings within the first six months, reflecting strong negotiation skills and a strategic approach to financial management.• Technology and Process Innovation: Spearheaded the deployment of critical applications and systems across field operations, procurement, finance, and sales, driving efficiency and cohesive digital transformation.• Infrastructure and Cloud Adoption: Redefined vital infrastructure components and led the adoption of cloud solutions for legacy systems, facilitating scalable, secure, and cost-effective IT environments.KEY ACHIEVEMENTS• Reduced Azure spending by $2MM/year.• Streamlined customer onboarding to 3 hours from 5 days.• Implemented BI and Performance Analysis solutions, driving significant operational improvements and financial outcomes.• Led a high-performing team to deliver impactful business solutions, recognized for excellence and cost-efficiency.EXPERTISEMy expertise encompasses Organization Strategy, Technology Architecture, People Development, Process Re-engineering, and more, with a focus on delivering Customer Service Excellence and achieving Business KPIs through effective Risk/Compliance Mitigation, Global Project Management, and Vendor Negotiation.TECHNICAL PROFICIENCYExpert in Enterprise Applications, Public Cloud (Azure, AWS), Infrastructure, and Business Intelligence.SPECIALIZED TRAININGCertifications in Microsoft Azure, AWS Cloud Architect, DevOps, Cloud Security, ITIL 3.0, Agile, Oracle DBA, Microsoft SQL DBA, and Systems Engineer.

Alex Costa's Current Company Details
PSC Group

Psc Group

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Senior Vice President and Security Officer Information Technology
Houston, TX, US
Website:
petroleumservice.com
Employees:
7
Alex Costa Work Experience Details
  • Psc Group
    Senior Vice President And Security Officer Information Technology
    Psc Group
    Houston, Tx, Us
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  • Psc Group
    Vice President Information Technology
    Psc Group Nov 2022 - Present
    Baton Rouge, La, Us
    As Vice President of Information Technology at PSC, I spearhead the IT department, transforming it into a pivotal business partner. Our key achievements include:🔹 Developing an IT organization recognized as a strategic partner, driving business growth and operational excellence through cutting-edge solutions.🔹 Implementing innovative technologies that have significantly enhanced business visibility, efficiency, and performance, leading to a measurable increase in operational throughput.🔹 Cultivating a high-performance culture with clear roles and a compelling vision, resulting in elevated team productivity and morale.🔹 Automating procurement, finance, and operations with advanced technology, including AI-driven security measures, enhancing system and data protection while streamlining processes.🔹 Strategically addressing business challenges with agile solutions, aligning the company roadmap with IT initiatives to tackle inefficiencies head-on.🔹 Rationalizing and renegotiating vendor contracts, leading to substantial cost savings in network, printing, and circuit expenses while ensuring optimal service quality.🔹 Prioritizing strategic planning and solution implementation to fill IT gaps, meticulously managing expenses to leverage cost-effectiveness and investment opportunities.🔹 Negotiating with key vendors to consolidate solutions, aligning our IT strategy with business objectives to secure advantageous terms.🔹 Advancing our IT expertise and staying at the forefront of industry trends through active engagement in professional development activities.🔹 Ensuring IT projects deliver a tangible ROI with a focused execution strategy that aligns with the company's operational needs and growth ambitions.Our journey at PSC is transformative. We are setting a new standard for IT as a catalyst for business innovation and excellence.
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  • Glg (Gerson Lehrman Group)
    Advisory Council Member
    Glg (Gerson Lehrman Group) Nov 2016 - Present
    New York, Ny, Us
    As a council member, I have been providing consulting services in business and IT areas, focusing on defining roadmaps, overall strategy, and personnel, products and systems evaluation.Since I was invited in 2016, I have finished 20+ engagements successfully.
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  • Coleman Research
    Advisor / Consultant
    Coleman Research May 2016 - Present
    New York, Ny, Us
    In this role, I have been engaged by investment groups and firms to provide insights and evaluations of specific businesses, technology products, and market conditions.
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  • Pros
    Program Director
    Pros Mar 2022 - Nov 2022
    Houston, Texas, Us
    As Senior Program Manager and later Program Director at PROS, I led transformative initiatives in Cloud Operations and FinOps, enhancing service delivery and operational efficiency across cloud services, customer onboarding, and disaster response.Achievements:🔹 Automation Mastery: Reduced customer onboarding from 5 days to 3 hours by automating provisioning, setting a new standard in service efficiency.🔹 Cross-Functional Collaboration: Streamlined workflows between Professional Services and Operations, reducing rework and improving efficiency.🔹 Cost Optimization: Cut Cloud (Azure) expenses by $2MM/year through strategic cost management and optimization tools, significantly improving our financial footprint.🔹 Strategic Negotiations: Forged and strengthened partnerships with key suppliers, negotiating terms that benefited both sides and ensured operational success.🔹 Disaster Recovery (DR) Innovation: Revamped DR processes and led exercises as DR Manager, enhancing organizational resilience.🔹 Financial Stewardship: Refined cost tracking and forecasting for better transparency and accountability in multi-tenant service allocation.🔹 Operational Excellence: Identified and spearheaded programs to bridge operational and development gaps, including technical debt and DevOps processes, aligning technology strategy with our vision.This role exemplified my commitment to leading through innovation, enhancing cloud service delivery, and fostering a culture of operational excellence and strategic partnership.
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  • Pros
    Senior Program Manager
    Pros Nov 2019 - Mar 2022
    Houston, Texas, Us
    Consolidate in latest role - Program Director
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  • Pros
    Project Manager
    Pros May 2019 - Nov 2019
    Houston, Texas, Us
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  • Christian Brothers Automotive
    Business Owner - Entrepeneur
    Christian Brothers Automotive Jan 2017 - May 2019
    Houston, Tx, Us
    • Founded a brick and mortar business, building a successful team, aligned with brand culture, and achieving positive profitability within the first year of operations in a new market.• Implemented Digital Solutions that improved customer experience and sales performance, increasing average repair order in 28%.Accumulated responsibilities over Finance (Budget and Forecast), Accounting (P&L), HR, Procurement, Inventory, and Operations.
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  • It Fluent Consulting
    Principal Consultant
    It Fluent Consulting Jun 2016 - Dec 2018
    • Created IT Strategy and technology refresh roadmap for a tubular manufacturing organization, including infrastructure restructure with hybrid-cloud solutions, including Azure adoption, ERP/Manufacturing Systems migration, and integration.• Defined architectural requirements and technical specifications, to migrate legacy applications to a new cloud platform (cloudification).
  • Quanta Services, Inc.
    It Director, Service Delivery
    Quanta Services, Inc. Aug 2015 - Apr 2016
    Houston, Texas, Us
    • Adopted Enterprise Architecture to align IT to business strategy, partnering with business leaders to measure impact of new technologies.• Defined IT structure and strategy to eliminate deficiencies, make continuous process improvements, and boost customer experience• Acted as technical architect and liaison for discussions related to multiple functions, including M&A, Data consolidation, ERP selection and migration, cyber-security, project controls, licensing, application deployment, DevOps, cloud adoption and infrastructure projects.• Improved internal customer interactions and response time for support and service requests by creating a service catalog while re-defining Service Desk function and responsibilities. • Implemented 24x7 (follow-the-sun) support model with internal and offshore resources supporting domestic and international operations.• Reduced personal computing expenses by $750k/year by successfully completing desktop computing RFP.
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  • Tmk Ipsco
    It Director Of Bi And Corporate Systems
    Tmk Ipsco May 2013 - Aug 2015
    Houston, Tx, Us
    Hired to establish the IT department for the new HQ in Houston, Texas. Responsible for multiple IT initiatives, including:- BI architecture, implementation, and adoption (Cognos / SQL - SSRS, SSIS);- Performance Management Solutions for Manufacturing, Logistics, Quality and Finance (TM1);- ERP project implementation strategy for our Tubular Manufacturing business (SAP);- ERP selection for our Completions business (Acumatica);- CRM implementation for our Sales department (Microsoft Dynamics);- HRIS, Workforce Management and Applicant Tracking for our HR team (ADP, Cybershift, SuccessFactors)Our team made great achievements integrating different areas of the Business into our BigData strategy. These include analytics and KPIs for Finance, HR, R&D, Procurement, Manufacturing, Quality, Inventory, Supply Chain, Planning, Marketing, and Sales.We have developed a consistent approach to incorporate Data into the DW taking into consideration the multiple source systems and limitations. This was achieved by implementing ETL technology, but also adopting new SDLC (Software Development Life Cycle) models and practices (which were successfully audited by KPMG).In addition to the achievements above, the team has leveraged existing reports and KPIs through the implementation of a Mobile solution integrated with the Cognos environment using a cloud-based deployment. This has delivered superior data visualization capabilities to our Executive Team.I also have joined TMK Ipsco's Senior Leadership Team which is responsible for re-scoping the Corporate Culture and Behaviors, focusing on Sales/Order Book, Quality (Right First Time), Overall Equipment Effectiveness (OEE), Safety, Cost Reduction, People Development, and New Markets/Products Opportunities (R&D).As part of this team, I have provided business insights, delivering Indicators, Trends, and Analysis that supported SMART decision-making.
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  • Tmk Ipsco
    Corporate It Manager
    Tmk Ipsco Dec 2012 - May 2013
    Houston, Tx, Us
    At TMK I direct the Business Intelligence and Data Integration strategies.Current projects include building a Data Warehousing environment, empowering Business with BigData, Strategic Analyzes and KPIs. Also reducing time for Decision Making, Financial Consolidation, Budgeting and Forecasting. Mapping current processes and addressing On Time Information requirements.These are the major contributions in the first year at this role:- Re-launched the BI initiative creating a defined roadmap covering overall Business and Technical Requirements in order to establish a functional Data Warehouse.- Eliminated Consulting Costs of US$ 1.1 MM per year.- Rebuilt internal BI team with specialists in the previously chosen technology/systems (Cognos).- Negotiated new Hardware and Licensing Fees with IBM generating savings of over US$ 800k.- Identified avoidable costs related to unnecessary licenses and reduced software renewal in US$ 150k/year.- Redefined and implemented infrastructure (servers, virtualization model, network...) to support current and future BI systems requirements system reducing response time in 95% moving from OLAP to In-Memory.- Implemented Backup and Disaster Recovery procedures (and required hardware) designed for the BI systems.Solutions include: Customer facing portals, portlets, Cognos BI family products, Controller, TM1, Infosphere DataStage, DB2 and other Database specific systems.
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  • Exterran Energy Solutions
    Business Technology Manager - Client Services
    Exterran Energy Solutions Oct 2001 - Dec 2012
    Calgary, Alberta, Ca
    At Exterran (former Hanover), I was involved with many different areas, starting in Field Operations and moving through Operation Support roles like Procurement, Inventory and Supply Chain. I formed a deep knowledge of the day-to-day activities of the business, which I used after I moved into the technology department.Some of the achievements working as IT leader include:• Saved $400,000 by consolidating company purchasing power for new IT assets (PCs) by centralizing all procurement requests to IT department; leveraged overall buy to capture more favorable pricing terms and developed new ordering process for equipment which cut supply chain overhead costs by reducing order processing to 1/month and cut response times from initial order to product delivery by 50%.• Added $250,000 / year back to bottom line by renegotiating multi-function printing device contract that better reflected true usage and rationalized installed fleet; conducted the analysis of data for actual use versus contracted flat rate to engineer significant cost savings during contract renegotiations.• Trimmed trouble ticket response times by 35% by reorganizing client support group’s day-to-day activities and transformed support organization (structure, talent, requirements) to customer-focused model; assigned tasks to staff members best qualified to resolve issues in order to foster ownership of delivering successful outcomes.• Cut $500,000 from annual expenses by removing all company desktop printers and transitioning printing services to MFDs/network printers to boost efficiencies; also outsourced printer maintenance and supplies to further manage costs. • Redefined department internal image by launching campaign educating staff on the value of IT services in serving organization; developed new client communication model and strategy that improved internal customer interactions and to make sure IT messages were friendly and provided value for customers.
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  • Exterran Energy Solutions
    Senior Applications Administrator / Project Manager
    Exterran Energy Solutions Apr 2009 - May 2011
    Calgary, Alberta, Ca
    Transferred from Rio de Janeiro to the Business Technology department in Houston was assigned to undertake the role of applications administrator and technical lead for financial systems and other business critical applications, also acted as Project Manager and Technical Specialist in specific system implementations and integrations.Achievements include:. Enabled company to avert $4 million in tax penalties caused by Brazil importation system implementation (EComex); guided business through implementation and integration with Oracle E-Business Suite 11i by acting as project manager and technical leader providing expert analysis on software applications, capabilities and business processes.. Reduced overhead costs by $300,000 savings/year acting as project manager for tax system implementation and automation integrated with Oracle E-Business Suite 11i, which previously required extensive manual data entry and calculations performed by 3rd party accounting firm while also converting entire Brazil-based business unit operations to electronic invoicing. Also implementing Oracle modules for the After Market Services (AMS) business automating the Sales to Order, Inventory and Enterprise Asset Management processes.. Increased Markview System availability from 72% to 98% and eliminated unscheduled downtime/ system crashes; removed flaws in system, missing patches, and technical implementation errors by revamping implementation to restore up-to-date status and only having 2% downtime due to scheduled maintenance.. Saved company $40,000 by bringing OpenText - Livelink contract support in-house, eliminated need for consulting time for post-implementation support. Applications and Systems include: Kofax Markview, OpenText Livelink, Oracle BPEL and B2B, Synchro, Noetix, EComex, ADP PCPW, Noetix, Oracle EBS 11i, Web Apps (IIS), Oracle Linux, Weblogic, Microsoft Server, Microsoft SharePoint, Oracle DB, Microsoft SQL Server.
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  • Exterran Energy Solutions
    Business Technology Manager
    Exterran Energy Solutions Feb 2008 - Apr 2009
    Calgary, Alberta, Ca
    Appointed by senior management took on the Business Technology department for the Brazil operations, during the merger of Hanover and Universal. Coordinated all infrastructure integrations and expansion in BrazilAchievements include:. Coordinated the merging process for Hanover and Universal “Brazil” set of Books, general financial data and operational processes acting as project manager and business specialist for the Oracle E-Business Suite 11i implementation leading a team of 40+ SMEs and consultants. . Implemented SOX based controls and ITIL practices in Brazil’s IT organization in response to compliance gaps, risks and organizational requirements identified during internal auditing processes.
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  • Exterran Energy Solutions
    It Supervisor / Coordinator
    Exterran Energy Solutions Jul 2003 - Feb 2008
    Calgary, Alberta, Ca
    Exterran Energy Solutions (formerly Hanover Compression Company)Performing IT responsibilities in parallel with previous role (Supply Chain/Inventory Management and Procurement) in response to local necessity until 2005, have I implemented corporate policies, procedures and provided support for local users, also supervised consultants and contractors that provided support in remote locations.Implementing the network and servers infrastructure in the main Brazil offices assisted with the first International initiative to integrate company systems and communications.
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  • Exterran Energy Solutions
    Supply Chain Supervisor, Procurement
    Exterran Energy Solutions Mar 2002 - Jun 2005
    Calgary, Alberta, Ca
    Exterran Energy Solutions (formerly Hanover Compression Company)Responsible for local and international purchases and agreements, forwarders, brokers and transportation companies’ supervision, shipments and importation controls. Implemented policies and procedures for inventory management such as consumption control, surplus/obsolete classifications, physical counting and stock auditions.
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  • Exterran Energy Solutions
    Mechanical Technician
    Exterran Energy Solutions Oct 2001 - Mar 2002
    Calgary, Alberta, Ca
    Exterran Energy Solutions (formerly Hanover Compression Company)First hired to work in compression operation, have developed experience with commissioning and overhaul of Waukesha engines, Dresser-Rand compressors, Murphy panels and auxiliary equipment for compression stations. Acted as leader for parts related matters and was recommended, after 5 months, to assume a procurement position reporting directly to Brazil’s Country Manager.
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  • Gas Natural Fenosa
    Gas Emergency Supervisor
    Gas Natural Fenosa Aug 1997 - Sep 2000
    Barcelona, Barcelona, Es
    CEG - Rio de JaneiroSupervised gas emergency and pipeline construction teams with up to 100 individuals within Rio de Janeiro; participated in natural gas conversion/ implementation projects.
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  • Arsenal De Marinha Do Rio De Janeiro
    Industrial Mechanic - Trainee
    Arsenal De Marinha Do Rio De Janeiro Feb 1995 - Feb 1996
    The Navy Arsenal of Rio de Janeiro is responsible for construction and repair of Brazil's Navy fleet. I was selected among other technical school students to work as a trainee for one year in their facilities.During the time at the arsenal, I was assigned to the Aircraft Carrier NaEl Minas Gerais and participated in maintenance, repair and quality control activities for the several systems that existed in the vessel.I was also able to participate in the construction of Submarine Timbira, the first 100% Brazil made submarine.
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Alex Costa Skills

Amazon Web Services Project Management Management It Management Oracle Integration Procurement Business Intelligence Itil Erp Business Process Sharepoint Strategic Planning Change Management Oracle E Business Suite Energy Supply Chain Management Process Improvement Vendor Management Human Resources Leadership Oil And Gas Sql Brazilian Portuguese Windows Server Gas Resource Management It Strategy Oracle Sql Inventory Management Problem Management Change Leadership Sdlc Oil And Gas Industry Kofax Asset Managment Escalations Management Oracle Bpel Mac Os X Weblogic Administration Open Text Livelink Cognos Microsoft Dynamics Tm1 Os X Microsoft Sharepoint Disaster Recovery Cloud Computing Linux Business Process Improvement Enterprise Resource Planning Business Intelligence Microsoft Azure Hyperion Financial Management Data Architecture Creative Problem Solving

Alex Costa Education Details

  • Instituto Infnet
    Instituto Infnet
    Information Technology Management
  • Estácio
    Estácio
    Electrical And Electronics Engineering
  • Professionalization High School
    Professionalization High School
    Industrial Mechanics

Frequently Asked Questions about Alex Costa

What company does Alex Costa work for?

Alex Costa works for Psc Group

What is Alex Costa's role at the current company?

Alex Costa's current role is Senior Vice President and Security Officer Information Technology.

What is Alex Costa's email address?

Alex Costa's email address is ac****@****ros.com

What is Alex Costa's direct phone number?

Alex Costa's direct phone number is +128194*****

What schools did Alex Costa attend?

Alex Costa attended Instituto Infnet, Estácio, Professionalization High School.

What are some of Alex Costa's interests?

Alex Costa has interest in Children, Flying, Environment, Education, Airplanes, Poverty Alleviation, Science And Technology, Health.

What skills is Alex Costa known for?

Alex Costa has skills like Amazon Web Services, Project Management, Management, It Management, Oracle, Integration, Procurement, Business Intelligence, Itil, Erp, Business Process, Sharepoint.

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