Alex Messman Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

- Utilized tools such as Spotfire and Salesforce to access over 800,000 rows of customer logistics case data to create visualizations and highlight trends for department executives to help better prepare for demand fluctuations.- Exposed inefficient practices in the case handling process in need of further investigation by creating grids in Microsoft Excel with metadata such as channels, interaction reasons, top customers, and ages of cases.- Directly contacted customers helping to… Show more - Utilized tools such as Spotfire and Salesforce to access over 800,000 rows of customer logistics case data to create visualizations and highlight trends for department executives to help better prepare for demand fluctuations.- Exposed inefficient practices in the case handling process in need of further investigation by creating grids in Microsoft Excel with metadata such as channels, interaction reasons, top customers, and ages of cases.- Directly contacted customers helping to solve over 100 pipeline and supply chain issues. Show less

Atlanta, Georgia, United States

- Worked with 300,000+ rows of internal incident data from within my department to identify workflow problems due to application failures, improper training, communication issues, and other abnormalities.- Learned and worked with Power BI to highlight negative trends and create automated visualizations to explain them.- Designed and presented an actionable plan to efficiently monitor applications and application managers saving up to 2 hours daily for team directors.

Atlanta, Georgia, United States

- Designed and executed an implementation plan for a new telecommunication system, marking the largest project undertaken in my division.- Orchestrated communication between contractors, the client team, and internal teams at Delta, overseeing lab testing to enhance and finalize the UI and functionality of the new system.- Carried out the project using a scrum style of agile management working in sprints to accomplish goals.

Boulder, Colorado, United States

- Used Python to gather and normalize various real estate data sets from sources such as demographic and population surveys as well as information pulled from places of interest APIs.- Utilized Pandas and Seaborn tools to create visualizations displaying trends in home sale prices to find cities across the United States that were the most and least resilient to economic adversity.- Helped the marketing team to identify geographic targets for the initial product launch.

Louisville, Colorado, United States

- Researched the adtech industry including competitors in Demand Side Platforms and Supply Side Platforms- Created reports and presented to the executive team detailing Rebel AI's unique offerings.

Bachelor Of Science In Business Administration - Bsba, Information Technology Management

Activities and Societies: Sigma Chi Fraternity, Sports Business Club, Ski & Snowboard Club @ Georgia Tech Highest Honors

High School Diploma, Business Administration, Management And Operations

Magna Cum Laude | 4.57 GPA | Completion of the High School of Business curriculum | Business Specialization Certificate achieved.