I am a Senior Support Specialist at Truist, where I manage client interactions and deliver technical support for Treasury Solutions. I have over two years of experience in this role, and I have improved client testing and facilitated commercial clients with various products. I am also pursuing a Bachelor of Applied Science in Finance at Western Governors University, with an expected graduation date of Jan 2026. My core competencies include customer success, team collaboration, and customer relationship management (CRM).In my previous roles, I have demonstrated my skills in cash management, data entry, client support, and account services. I have supervised and advised on new and existing systems, maintained and updated databases, and responded to customer inquiries and requests. I am motivated by learning new things, solving problems, and helping others. I value diversity, inclusion, and innovation, and I believe I can bring a unique perspective and experience to the team. I am eager to apply my skills and knowledge to new challenges and opportunities.