Alex Monzel Email & Phone Number

Kenosha, Wi, Us

Architected a custom sales routing solution that saw a 95% plan completion rate within 1 week of rollout, exceeding expected success criteria of a 75% plan completion rate within 12 months of rollout. Led a cross-functional project group of 16 programmers across 8 teams that was able to deliver a solution on time and under budget through detailed project planning, rigorous management of project scope, and close collaboration with stakeholders.Designed integrations that connected every system across the enterprise into a microservices application network that enabled reusability of existing API assets. Served as technical liaison, supporting Sales Operations, Marketing, Merchandising, and Logistics. Translated business requirements into prioritized user stories containing technical designs, development tasks, and acceptance criteria. Analyzed existing systems, databases, and object models and recommended enhancements to solve business needs.

Milwaukee, Wisconsin, United States

Analyze processes for efficiency, identify areas of opportunity, and compose & execute project plans, which led to an 85% reduction in processing time, 95% reduction in storage consumption, and 4% increase in data quality for the Lost Loan Analysis productOptimize data ingest processes by automating manual touchpoints, implementing proactive error detection, and standardizing process configurations across all clients, reducing average processing time by 5 days per monthWeave complex client data into digestible dashboards used to gain insight into business processes and make recommendations to improve performanceManage multiple long-term projects, consulting with leadership and the larger team on philosophical approach and developmental progressMentor intern on business and technical processes and assist with development of projectsRespond to departmental needs caused by gaps in knowledge, personnel, or availability

Greater Milwaukee Area

Developed automated process flows to handle administrative tasks such as data archival, permanently alleviating storage concerns and increasing server capacity by 35%.Strategized standards and best practices that govern how data should be stored, processed, and used to ensure a safe and seamless interface between client data and Lender Insight products.Troubleshot areas of concern in client data, identified solutions, and presented findings to other team members.Authored procedural documentation for both new and pre-existing processes to align with established guidelines.

Greater Milwaukee Area

Composed visual analytics using live customer data in Tableau that led to a 16% decline in customer issues by highlighting trends across geographical regions.Automated Claims' processes by writing scripts, macros, and SAS/SQL code to handle data entry, reducing time spent on manual processes by up to 4 hours per day.Educated end-users on how to extrapolate pertinent insights from dashboard findings to develop targeted training plans for external customers and internal coworkers.Translated quality assurance data into business insights and presented findings to key stakeholders and department leaders.

Lincolnshire, Illinois

My main objective as a data analyst was to examine and utilize trade data to develop systems that improve global processes.Some major projects include:Development and administration of a platform to track offline shipments.Restructuring record-keeping procedures for government documents.Editing and revising legal manuals.Composing process and training documents.Constructing a standard form and system to administer trade audits.Management of third party contracting company.This position afforded me many opportunities by allowing me to take on a broad set of responsibilities. I gained a great amount of technical experience through using tools like Microsoft Excel, PowerPoint, and SharePoint. I also honed my writing and editing abilities by branching out into technical, legal, and business writing.Overall, I came out of this experience a well-rounded individual with a diverse set of skills. I take great pride in knowing that the work I accomplished had, and continues to have, a positive impact across the company.

Lincolnshire, Illinois

As an intern, my focus was to use my outsider's perspective to identify process issues, suggest ideas for improvement, and execute those solutions.Some major projects include:Project management and form creation for handling export licenses of encrypted software.Development of systems to expedite data input and mitigate errors.Research international trade law and compile presentations for executive staff.Compose process and training documents.Reconstructing team platforms for improved communication and file sharing.Despite being a new addition to the team, I was allowed a large amount of freedom and trust to operate independently while still being a central part of the team. I was even granted leadership opportunities for projects involving other departments and regions throughout the company.

Kenosha, Wi

As a writing tutor, I was part of a small team dedicated to assisting the development of Parkside students. I worked with clients from all areas, including English Language Learners (ELLs), undergraduate and graduate students, continuing education students, etc. Each student asked for help in different areas for different types of papers. Whether it was grammar for a book response, formatting for a scientific research paper, or content and clarity for a resume, I always ensured that not only was the paper better, but the student was a better writer than when they came in.I have taken this important lesson with me into all my future endeavors: what you do is far less important than who you help.

As a staff writer, I composed and published weekly reviews for newly released albums and live performances. I operated independently by researching, drafting, revising, and editing all of my own work.

Antioch, Il

Coordinate marketing strategies for entertainment events and maintain templates for assorted marketing constructs. Applied programming techniques to these marketing strategies.

Answered customer questions and concerns, made sure all items were consistently stocked and presentable, worked with Target's inventory management system.

Bachelor Of Fine Arts (B.F.A.), English/Language Arts Teacher Education

Bachelor Of Applied Science (B.A.Sc.), Computer Science

Activities and Societies: Beta Sigma Theta Fraternity, Air Force ROTC, University Conduct Board (Undergraduate Representative)