Alex Moody

Alex Moody Email and Phone Number

Disney’s Operations Command Center @ The Walt Disney Company
burbank, california, united states
Alex Moody's Location
Winter Garden, Florida, United States, United States
About Alex Moody

Experienced and passionate theme park Leader with 18+ years of operational experience. I believe in leading by example by modeling world-class Guest service and impeccable safety standards. I am incredibly grateful to be part of such an amazing team of people. Our people are the foundation of our Guest’s experience, so I am dedicated to the ongoing mentoring, training, and development of my team, and our operation as a whole.In my current role, Operational efficiency is my focus. Knowledge is power, so a constant flow of communication from top to bottom is vital to the efficiency and seamlessness of our operation. My aim is to constantly improve the Guest Experience, and we can only achieve that through collaboration between people from multiple disciplines and businesses, who are passionate and share the same goals.

Alex Moody's Current Company Details
The Walt Disney Company

The Walt Disney Company

View
Disney’s Operations Command Center
burbank, california, united states
Employees:
133009
Alex Moody Work Experience Details
  • The Walt Disney Company
    Docc Assistant
    The Walt Disney Company Jun 2017 - Present
    . Provided operational and project support to domestic theme parks, maintaining accurate efficiency reports, data analysis, and making dynamic technical adjustments for Attractions, Entertainment, Food and Beverage, and Custodial.. Achieved stable activations of new initiatives, including Virtual Queue, special event entertainment data analysis, and new technology for Custodial deployment.. Tasked with training and onboarding new Cast Members, standardizing processes, and sharing OpSheet experience with theme park operations Cast Members.
  • The Walt Disney Company
    Project Assistant
    The Walt Disney Company May 2019 - Mar 2020
    . Provided remote Guest service and technical assistance to Walt Disney World theme park and resort Cast Members to resolve Guest situations or provide magical moments at the Guest Experience Center.. Utilized administrative programs to proactively resolve technical issues for Guests and contacted Guests to provide ongoing support.
  • Wilson Elser
    Collections Analyst
    Wilson Elser Aug 2020 - Mar 2021
  • The Walt Disney Company
    Guest Relations Host
    The Walt Disney Company Mar 2017 - Jun 2017
    Epcot
    • Provided individualized attention, time and care to each Guest and appropriately handled concerns, inquires and compliments.• Empowered to uphold and build upon the Disney brand by providing world-class Guest service, compensation and Guest education.
  • The Walt Disney Company
    Operations Coordinator
    The Walt Disney Company Jun 2013 - Mar 2017
    Magic Kingdom Park
    . Facilitated safe operations on Main Street, U.S.A including attractions, shows, and supporting the team during expansion of Guest parade and fireworks viewing.. Supported the Operations special events team for Magic Kingdom hard-ticket events from workload planning, executing Cast Member training, and post-event evaluation.. Supported and recognized Cast Members by delivering daily meetings focusing on company values, on-the-job training for Coordinators, and constructive feedback.
  • The Walt Disney Company
    Attractions And Transportation Host
    The Walt Disney Company Sep 2010 - Jun 2013
    • Safely and efficiently operated attractions and transportation systems at various locations across Walt Disney World Resort including Kilimanjaro Safaris, Walt Disney World Monorail System, and Main Street Operations.• Provided world-class Guest service by modeling The Four Keys Basics.
  • Universal Orlando Resort
    Attractions Host
    Universal Orlando Resort Jan 2012 - Mar 2012
    • Safely and efficiently operated attractions at Universal Orlando Resort.
  • Six Flags
    Ride Operations Supervisor
    Six Flags Jun 2005 - Aug 2010
    Gurnee, Illinois, United States
    • Maintained the professional operation of an area of the theme park including hiring, training and coaching Team Members, as well as responding to Guest situations.• Created and implemented the department’s first suggestive sales program.

Alex Moody Education Details

Frequently Asked Questions about Alex Moody

What company does Alex Moody work for?

Alex Moody works for The Walt Disney Company

What is Alex Moody's role at the current company?

Alex Moody's current role is Disney’s Operations Command Center.

What schools did Alex Moody attend?

Alex Moody attended Northern Illinois University.

Who are Alex Moody's colleagues?

Alex Moody's colleagues are Anna Wiederek, Lyme Cho, Dominique Morgan, Helen Bacon, Kennedy Bagnol, Wilmary Torres Martinez, Rosemanie Damour.

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