Alex Nelsen Email and Phone Number

As a dedicated and results-driven Cybersecurity professional, I specialize in delivering security-focused solutions to enhance business functionality and end-user satisfaction. With expertise in network security, firewall administration, and SIEM log analysis, I am committed to continuously evolving my skills and applying innovative technology-based solutions to tackle modern business challenges.In my current role as a Cyber Security Technician at American Solutions for Business, I have successfully developed and integrated automated response processes, improving incident response efficiency. I also contribute to policy development, incident response, and vulnerability assessments to ensure compliance and bolster the organization's security framework.Previously, as a Tier 2 Technical Support Engineer at RTVision, I excelled at database management, web application support, and enhancing the company's knowledge base, all while maintaining top-tier customer satisfaction ratings. My technical proficiencies include IDS/IPS systems (Snort, Suricata), network protocols (TCP/IP, DHCP), operating systems (Windows, macOS, Linux), and analytic tools such as Wireshark and Mimecast.With a B.S. in Cybersecurity & Information Assurance from Western Governors University and multiple industry certifications (CompTIA A+, Network+, Security+, CySA+, PenTest+, ISC2 CC, SSCP), I am always looking for new ways to contribute to the evolving cybersecurity landscape.Let’s connect and discuss how we can work together to safeguard your organization’s digital assets and enhance security measures.