--Promoted to API & Integrations Specialist within first 9 months of employment and served as co-chair for the Culture Committee within the Pride business employee resource group--Communicated with users at various technical levels on how to take their goals for their accounts, and make actionable steps towards those goals using the company’s software--Coordinated across multiple teams including Billing and Legal to ensure that user needs were met efficiently and with the utmost… Show more --Promoted to API & Integrations Specialist within first 9 months of employment and served as co-chair for the Culture Committee within the Pride business employee resource group--Communicated with users at various technical levels on how to take their goals for their accounts, and make actionable steps towards those goals using the company’s software--Coordinated across multiple teams including Billing and Legal to ensure that user needs were met efficiently and with the utmost professionalism Show less

--Communicated with users at various technical levels on how to take their goals for their accounts, and make actionable steps towards those goals using the company’s software--Coordinated across multiple teams including Billing and Legal to ensure that user needs were met efficiently and with the utmost professionalism--Co-led the Culture Committee of the Pride BERG byfacilitating communication between LGBTQ+ employees, DE&I, and Mailchimp overall so that employees could bring their… Show more --Communicated with users at various technical levels on how to take their goals for their accounts, and make actionable steps towards those goals using the company’s software--Coordinated across multiple teams including Billing and Legal to ensure that user needs were met efficiently and with the utmost professionalism--Co-led the Culture Committee of the Pride BERG byfacilitating communication between LGBTQ+ employees, DE&I, and Mailchimp overall so that employees could bring their full selves to work Show less

--Assisted in administration of department such as drafting annual review letters for faculty and facilitating purchasing for the department and travel procedures for employees--Oversaw daily operations of the Department of English, including initial communications with students, faculty, staff, and the public; nominated for an Outstanding Junior Staff award in 2020--Managed front desk staff in daily scheduling and operations as well as creating a procedures manual and implementing… Show more --Assisted in administration of department such as drafting annual review letters for faculty and facilitating purchasing for the department and travel procedures for employees--Oversaw daily operations of the Department of English, including initial communications with students, faculty, staff, and the public; nominated for an Outstanding Junior Staff award in 2020--Managed front desk staff in daily scheduling and operations as well as creating a procedures manual and implementing long-term projects for continued education Show less

--Instructed students in the comprehension and development of composition skills --Co-designed the first video games-themed first-year writing course sequence in which students produced new media projects and learned to write about them for different audiences--Assisted with the development of faculty and staff training for teaching with new media--Presented best practices for teaching with new media to colleagues as well as spearheaded efforts to train instructors how to make… Show more --Instructed students in the comprehension and development of composition skills --Co-designed the first video games-themed first-year writing course sequence in which students produced new media projects and learned to write about them for different audiences--Assisted with the development of faculty and staff training for teaching with new media--Presented best practices for teaching with new media to colleagues as well as spearheaded efforts to train instructors how to make classrooms more inclusive Show less

--Managed 3 NEH grants by facilitating communication amongst remote interdisciplinary project members, organizing data and deliverables, coordinating with the grants office on resource allocation, and co-writing papers, user documentation, and reports--Coordinated and assisted in several projects including plans and publications for the International Workshop on Computational Models of narrative 2014-2016, weekly administration of a student-led videogame discussion group called Playtest… Show more --Managed 3 NEH grants by facilitating communication amongst remote interdisciplinary project members, organizing data and deliverables, coordinating with the grants office on resource allocation, and co-writing papers, user documentation, and reports--Coordinated and assisted in several projects including plans and publications for the International Workshop on Computational Models of narrative 2014-2016, weekly administration of a student-led videogame discussion group called Playtest, and website consultation for CMII--Consulted and prototyped projects including the 2015 Empyre hypertext project (Twine) for liquid blackness and machine learning algorithms for “Digging into Human Rights Violations” Show less

--Instructed students in the comprehension and development of composition skills --Co-designed the first video games-themed first-year writing course sequence in which students produced new media projects and learned to write about them for different audiences--Assisted with the development of faculty and staff training for teaching with new media--Presented best practices for teaching with new media to colleagues as well as spearheaded efforts to train instructors how to make… Show more --Instructed students in the comprehension and development of composition skills --Co-designed the first video games-themed first-year writing course sequence in which students produced new media projects and learned to write about them for different audiences--Assisted with the development of faculty and staff training for teaching with new media--Presented best practices for teaching with new media to colleagues as well as spearheaded efforts to train instructors how to make classrooms more inclusive Show less

--Tutored BBA and MBA students in various aspects of professional and business writing, including a Skype meeting pilot; Assisted in the copyediting of faculty essays for academic publication--Led website team and its development of content and style guide materials for a new website

--Updated and maintained the SAMLA website; advised members with user experience issues--Interned at SAMLA’s publication, South Atlantic Review; served as co-editor of a special issue