• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.• Devised processes to boost long-term business success and increase profit levels.• Partnered with vendors and suppliers to effectively manage and budget.• Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.• Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.• Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.• Advanced productivity KPIs by leading trainings on procedures and safety practices.• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.• Trained new employees on proper protocols and customer service standards.• Assisted in recruiting, hiring and training of team members.• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.• Supervised two area managers employees four ten shift, overseeing efficiency over eighty and the daily operation.• Manage a million dollar process on a daily, along with managing hours based off of California laws.• Worked in matrix management environment with oversight of division level managers, operations, finance, human resources, safety and compliance.• Assisted with new building launches and launching new programs to the network/region

• Accomplished multiple tasks within established timeframes.• Onboarded new employees with training and new hire documentation.• Cross-trained existing employees to maximize team agility and performance.• Maximized performance by monitoring daily activities and mentoring team members.