Alex Oum Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

• Engaged in cross-functional collaboration to understand recruitment requirements and actively seek out potential talent.
• Developed and implemented innovative sourcing methodologies to discover qualified candidates and meet diverse hiring demands.
• Conducted initial screening interviews and provided guidance on the recruitment process.
• Reported on pipeline metrics and strategically planned recruitment initiatives and campaigns.
• Fulfilled ad hoc duties, inclusive of administrative responsibilities, managing IT functions, and supporting business development efforts alongside the commercial team.

Sydney, New South Wales, Australia

• Created new client partnerships through strategic research.
• Developed and assessed commercial strategies to exceed revenue targets.
• Nurtured existing partnerships by identifying high-value opportunities.

Sydney, New South Wales, Australia

• Built and sustained strong brand loyalty by providing world class customer experiences.
• Collaborated with the leadership team to support business priorities through different focus teams.
• Lead and mentored staff as an activations mentor by upskilling team and assisting in carrier interactions.

Sydney, New South Wales, Australia

• Participated in UTS recruitment events and facilitated sessions to promote student life at UTS.
• Performed general administrative tasks including data entry, event preparation and mail-outs.
• Executed call conversion campaigns through cold calling, converting warm leads and providing recruitment information to interested students.

Sydney, New South Wales, Australia

• Drafted legal articles and blog content based on general commercial practice areas.
• Performed key administrative functions and drafted legal documents for start-ups and small businesses.
• Conducted legal research on multiple areas of law including intellectual property, commercial and consumer law.

Macquarie University, New South Wales, Australia

• Led weekly meetings for 20+ members, overseeing meeting logistics to ensure adequate time to discuss critical business decisions during the COVID-19 pandemic.
• Improved strategy and workflow through relationship building, a strengths-based leadership approach and transparent communication to achieve growth in all areas of the committee.
• Designed and delivered 10+ interactive training sessions for over 120 students, covering topics such as effective communication and how to work in diverse teams.Achievements:
• Finalist for Outstanding Student Group at Macquarie University.
• Successfully leading the organisation through COVID-19 with a 30% succession rate for higher leadership roles.

Sydney, Australia

• Conducted B2C sales through stalls, cold emailing, cold calling, meetings and utilising CRM softwares.
• Developed and managed international partnerships.
• Relationship management of customers throughout the customer flow.
• Created and implemented SOP processes.
• Product strategising, strategy implementation and data inferencing.Achievements:
• Managed a department of 13+ people.

Macquarie University, New South Wales, Australia

• Led weekly team meetings.
• Delegated weekly tasks, tracked performance and created personal development plans for team members.
• Worked with international partners to co-facilitate exchange experiences.Achievements:
• Led a team of 4 people.
• 100% of team members stepped up for higher leadership roles.

• Delivered exceptional service to 50+ customers per day, building brand loyalty by providing support with wayfinding, product information and purchase processing.
• Solved phone matters for customers and fixed back-end issues affecting customer accounts.

• Performed administrative tasks including organising documents, answering calls and reviewing documents for accuracy.
• Performed legal research tasks for 3+ client matters.
• Drafted correspondence to clients, letters of demand and contracts for sale of land.