- Led cross-functional teams in the implementation of Lean Six Sigma methodologies, resulting in reduced operational costs and increased customer satisfaction.- Spearheaded global cost-cutting initiatives and identified areas for efficiency improvements, resulting in significant savings of approximately $3 million.- Conducted data analysis, process mapping, and root cause analyses to identify opportunities for streamlining operations, processes and reducing waste.- Implemented performance metrics and dashboards to monitor the progress of cost-cutting initiatives and track KPIs.- Established best practices for process documentation, standardization, workflow optimization, and Lean Six Sigma principles.- Regularly presented project progress updates and results to senior management, demonstrating timelines, budget, and project impact.- Led the development of long-term strategies aligned with the company's vision and objectives.- Created and monitored action plans to enhance operational KPIs and P&L globally. (approximately ↑ 8-10 point increase in NPS scores at city level) - Served as the subject matter expert for the three major company processes, optimizing each of them, resulting in substantial cost savings.- Conducted financial analysis, including cost-benefit analysis, to evaluate the impact of proposed process improvements and projects.- Leveraged change management methodologies to facilitate and oversee the adoption of process updates and improvements.- Led continuous improvement initiatives and provided training and guidance to team members on new processes and tools.

- Collaborated with product managers and stakeholders to define and document business requirements for new products and features.- Conducted market research and competitor analysis to identify trends and opportunities, informing product development decisions.- Utilized data analysis and customer feedback to identify areas for product improvement and enhancement.- Acted as a bridge between technical teams and business stakeholders, translating business requirements into actionable technical specifications.- Conducted user acceptance testing (UAT) to validate that new product features met the specified business requirements and quality standards.- Collaborated with cross-functional teams, including developers and designers, to prioritize and implement product enhancements and bug fixes.- Led ongoing reviews of business processes, developing optimization strategies.Utilized Lean Six Sigma principles to drive continuous improvement in processes.

- Conducted comprehensive analysis of business processes within the company to identify areas for improvement and optimization.- Collaborated with all stakeholders to gather and analyze data related to project management, cost control, and resource allocation.- Developed and implemented data-driven strategies and solutions to enhance operational efficiency and reduce project costs.- Assisted in the creation and maintenance of project management tools dashboards and reporting tools to provide real-time insights.- Played a key role in the development of standardized project management procedures and best practices, leading to improved project outcomes.- Assisted in the implementation of project management software and tools to streamline communication and project tracking.- Led continuous improvement initiatives and provided training and guidance to team members on new processes and tools.

- Conducted thorough quality assessments of properties to ensure compliance with company standards and guest expectations.- Developed and implemented standardized quality control procedures, resulting in a decrease in guest complaints and increased customer satisfaction scores. - Conducted regular inspections and audits to evaluate the auditees' performance based on the company's quality standards and maintain maintenance standards, addressing any discrepancies promptly. - Conducted training of new team members and operation managers on quality assurance standards and best practices. - Analyzed guest feedback and data to identify trends and areas for improvement, leading to targeted action plans ond process enhancements. - Played a key role in the development of department's metrics and KPls, contributing to improved department performance.- Developed insightful dashboords using Google Looker Studio for monitoring, reporting, and analysis.

- Designed buildings and supervised construction.- Evaluated compliance with building regulations.- Estimated project costs and ensured safety protocols.