NBN Co was established in 2009 to design, build and operate Australia’s wholesale broadband access network. Underpinned by a purpose to connect Australia and bridge the digital divide, nbn’s key objective is to ensure all Australians have access to fast broadband as soon as possible, at affordable prices, and at least cost. As an Enterprise Solution Architect at nbn, my role is to assist RSPs with the technical knowledge required to successfully connect and deliver nbn services to their… Show more NBN Co was established in 2009 to design, build and operate Australia’s wholesale broadband access network. Underpinned by a purpose to connect Australia and bridge the digital divide, nbn’s key objective is to ensure all Australians have access to fast broadband as soon as possible, at affordable prices, and at least cost. As an Enterprise Solution Architect at nbn, my role is to assist RSPs with the technical knowledge required to successfully connect and deliver nbn services to their business customers. Show less

Developed and drove sales operational framework for $1.6billion sales revenue model, achieving:- Provision of proactive insights and analysis into sales and business performance, ensuring sales operations, performance and targets were effectively managed to stay on target with strategic goals- Implementation of initiatives to drive sales effectiveness and efficiency, optimising organisational structure and ongoing business performance- Management of teams of up to 50 Sales… Show more Developed and drove sales operational framework for $1.6billion sales revenue model, achieving:- Provision of proactive insights and analysis into sales and business performance, ensuring sales operations, performance and targets were effectively managed to stay on target with strategic goals- Implementation of initiatives to drive sales effectiveness and efficiency, optimising organisational structure and ongoing business performance- Management of teams of up to 50 Sales Operations and Customer Support functions- Transformation of Customer Success function to include off shore support model Show less

Provided consulting expertise and support to sponsors, business owners and project teams on strategy translation, delivery of program initiatives and organisational change management- Delivered Annual Operating Plan, detailing company strategy delivering circa $1.6billion revenue

Led pre-sales consultants and design architects to develop complex IT, Voice & Data solutions for corporate and enterprise customers, ensuring provision of high-quality, fit-for-purpose solutions that were sustainable and differentiated from industry competitors

Managed over 120 staff across Order & Provisioning, Service Assurance, Project management, Billing, Service Delivery and Contact Centre functions

Led operations for this start-up which built the first Australian Digital Subscriber Line network