Lead Hand
Current- Coordinated and briefed the Operations team to ensure timely and safe loading/offloading of cargo, maintaining strict adherence to safety protocols and Cargojet policies.
- Supervised warehouse and ramp operations, delegating tasks to Ground Handlers, monitoring productivity, and ensuring compliance with safety standards.
- Communicated operational updates to Management, Cargo Movement Control, and load planners, providing detailed daily reports and audit paperwork for process improvement.
- Supported operation success through direct involvement in aircraft and cargo handling, maintaining a clean, organized work environment, and fostering a professional and courteous customer service approach.