Following previous M&A experience within the Waterlogic IT Leadership team and extensive involvement in the global IT integration of Waterlogic into Culligan, I am now managing the EMEA M&A IT Team. As an accomplished IT professional, I will now specialise in Mergers and Acquisitions within the EMEA region to bring a unique blend of technical expertise and strategic vision to drive seamless technology integrations that unlock synergies and drive business success.Key Competencies:• Developing and executing comprehensive IT integration strategies that align with business objectives and enhance overall operational efficiency.• Leading cross-functional teams through complex IT landscapes, ensuring the successful integration of diverse systems and technologies.• Building collaborative relationships with key stakeholders, ensuring IT integrations not only meet but exceed expectations in terms of functionality, scalability, and performance.• Staying at the forefront of technological advancements, ensuring that integration processes are not just seamless today but future-proofed for tomorrow.Achievements:• Orchestrated the successful integration of IT systems for multiple high-profile M&A transactions, resulting in accelerated synergies and minimized operational disruptions.• Implemented innovative technologies to harmonise diverse IT environments, optimising processes and enhancing overall data security.Key skills• Understanding of IT infrastructure components to assess and integrate acquired companies' systems.• Understanding of cybersecurity principles and best practices to safeguard the integrated IT environment from potential threats.• Strong interpersonal and communication skills to consult with various stakeholders, including senior management, IT teams, and business units.• Ability to lead and motivate a diverse team of IT professionals to achieve integration objectives.

• Worked closely with Global IT director to design, plan and implement a global IT infrastructure to help modernise and unify the business. • Responsible for vendor management and platform ownership.• Working as part of integration team leading on technical implementation for ongoing Company merger covering 12,000 employees.• Managed Group Networking Specialist, Cloud Infrastructure Engineer, and Group Infrastructure Engineer.• Helped form Global IT Leadership team across all business units and push global strategy.• Presented quarterly IT and security updates to Waterlogic Group board members.• Project experience within this role o Created Group IT team to introduce role responsibility across key IT areas to control workload and quality of service to our business units. o Designed Group IT standards to include best practice adoption of server/cloud infrastructure, perimeter security, endpoint protection and security standards. o Implemented an IT M&A strategy from discovery through to implementation of group standards and managed M&A onboarding of new territories. o Managed global implementation of Azure MFA through conditional access, Azure PIM, and Microsoft Intune through Microsoft 365. o Managed CSP and EA agreements including CSP vendor migration. o Managed ongoing migration of on-prem environments to Azure cloud services. o Further adoption of Network Infrastructure including FortiSIEM, FortiAnalyzer, FortiManager and Qualys vulnerability scanning globally. o Tendered and negotiated crucial infrastructure subscription contracts.• Key skills o Architecting global IT solutions through to deployment alongside Global IT Leads. o Driving security standards and cost management o Managing a team of skilled individuals o Investing in modern technology.

I am currently working as Group Infrastructure Engineer for Waterlogic in Berkshire. Tasked with planning and implementing a global IT infrastructure to help unify the business. Current project scope• Ongoing, adaptive implementation of Microsoft Windows 10 and Office 365 within an Azure AD environment. • Ongoing planning, implementation and management of Windows Server 2016.• Migration and management of global Microsoft Office 365 tenant. • Migration and management of global Mimecast tenant for email security and redundancy. • Working with internal IFS deployment team to deliver a global ERP solution. • Investigating use of global network solution technology, SSL VPN, Azure Virtual WAN, Microsoft Front Door and MPLS. • Implementing hardware and software asset control through ITAM. Project experience within this role• Planned and implemented Dell PowerEdge VRTX with VMware 6.5 ESXi cluster.• Built and implemented Azure AD Domain Services connecting Azure to on-premise. • Designed and implemented Veeam and Azure Site Recovery (ASR) replication, backup and DR solution.• Network Infrastructure, Switches, Firewalls including FortiGate, FortiSwitch and FortiAP products. Key skills• Planning IT solutions from the ground up.• Creating and maintaining strong relationships with product vendors, outsourced IT teams and re-sellers. • Security and cost management• Investing in new technology.

I was working as 3rd line Senior Support Consultant for a Managed IT Services company in Surrey. Providing all clients with fast, effective support to help fulfil the company’s goal of making IT simple. ramsac support 140 businesses across the south east of England. As part of my role, I’m a member of an Out of Hours support team providing 24 hour coverage from outside the office. Technical experience supporting • Microsoft Windows 2000 – Windows 10• Windows Server 2003-2012 R2• Hyper-V and VMWare environments• Microsoft Exchange 2003-2013 including Office 365• Citrix XenApp/Studio and Terminal Server. • Microsoft Office 2003 – 2016 including Office 365• Backup Solutions including Backup Exec, Windows Backup, Veeam.• Network Infrastructure, Switches, FirewallsProfessional experience • A proven track record in 2nd/3rd line IT support. • Able to provide effective technical support via telephone, remote access software and in person. • Experience of providing technical training to users. • Sound questioning and troubleshooting skills. • Working with call handling systems and managing / prioritising case loads. • Excellent communication skills with real customer focus.• Comfortable working with technical / non-technical clients at all levels from office clerks to MD/CEO’s.

I was originally employed by ramsac as a 2nd line Technical Support Consultant. ramsac are an managed IT service provider with a mission statement of making IT simple for its clients. ramsac support 140 businesses across the south east of England. As part of my role, I’m a member of an Out of Hours support team providing 24 hour coverage from outside the office.

Project deployment to end users including hardware building and PC / Network configuration. Role also includes supporting field engineers with installations and technical queries.

Supported SMB Sales team. Mainly dealt with HP and IBM server sales and enquires. Also dealt with audio and visual solutions.