I am a tech guru, who enjoys figuring out solutions to complex problems (puzzles) both inside and outside of work. I also enjoy helping people out, and just about anything that has caffeine in it.
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Chief Technology OfficerCovertech ItBrighton, Co, Us
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Support Engineer IiTodyl Jul 2024 - PresentDenver, Colorado, Us -
Technical Account ManagerTodyl Feb 2024 - PresentDenver, Colorado, UsTechnical Account Manager at TodylFebuary 2024-Current Assisting Network and System engineers with Implementing a Todyl Security Solution Proactively reviewing and assisting with misconfigurations Selling Todyl Solutions to both partners and End customers Advanced troubleshooting by reviewing logs to guide the resolution Supporting Sales and Engineering teams with Technical inquiries Supporting Partners with Billing inquiries
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It Technician Level IiVelonex Technologies Apr 2023 - Feb 2024San Antonio , Tx, Us Engineering and maintained large international networks Troubleshooting GPO and other advanced active directory related issues Troubleshooting complex VPN and other connectivity issues Vendor Management and Support Assisting other technicians with complex cases Assisting in the account management of smaller clients Recommending and selling various hardware and software solutions to clients Documenting and implementing network wide changes -
Client Success TechnicianSyn Ack Fin Network & Computer Services, Llc Jan 2023 - Apr 2023Denver, Colorado, Us -
System TechnicianPlatte River Networks Oct 2020 - Jan 2023Denver, Co, Us Providing hardware and Software support for Severs and VM environments Troubleshooting complex network connectivity issues Troubleshooting GPO Active Directory related issues Assisting in installation of Servers, Networks, and other projects Troubleshooting issues related to Remote Connections. Recommending various hardware and software solutions to clients Assisting other Technicians with issues and cases -
Customer Service & It ManagerEngage Mobilize Oct 2019 - Sep 2020Denver, Colorado, UsI help to manage the companies internal network and resolve any technical issues that may occur. In addition, I also provide support for our customers via phone, email, and text. -
Telecommunications TechnicianIntelepeer Jan 2019 - Sep 2019Dania Beach, Florida, UsI worked at Intelepeer as a SIP and support technician helping to resolve complex call quality issues and other customer service related functions. -
Business Support System SpecialistAccenture Aug 2018 - May 2019Dublin 2, IeI worked with Accenture aiding marketers with utilizing our client's platform. I also helped with billing questions & spend questions, targeting, and assisting with product questions on social media. -
Social Media Specialist24-7 Intouch Jun 2017 - Aug 2018Winnipeg, Manitoba, Ca
Alex Patterson Skills
Alex Patterson Education Details
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Colorado State University GlobalInformation Technology -
Brighton High SchoolHigh School Diploma
Frequently Asked Questions about Alex Patterson
What company does Alex Patterson work for?
Alex Patterson works for Covertech It
What is Alex Patterson's role at the current company?
Alex Patterson's current role is Chief Technology Officer.
What schools did Alex Patterson attend?
Alex Patterson attended Colorado State University Global, Brighton High School.
What skills is Alex Patterson known for?
Alex Patterson has skills like Computer Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Satisfaction, Marketing, Quality Assurance, Customer Retention, Social Media, Telecommunications, Customer Experience, Typing, Troubleshooting.
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