Alexander Perminov Email & Phone Number

South Australia, Australia

• Preparation and lodgement of compliance reports as required by CHL contracts with Government and partnership organisations• External database administration, management and data entry• Development of automated data manipulation processes using Power Automate• Support compiling data for reports or data analysis using Excel and Power BI• Review of data integrity, development and implementation of processes associated to the improvement plans• Development and ongoing monitoring of processes to support the CHL Group internal demands• Member of the ERP (Dynamics 365) implementation team, with a focus on data migration and integration• Appropriate additional support to wider team and organisation

Togliatti, Samara, Russia

• Managed data analysis of dealerships key indicators (revenue, customer satisfaction, etc)• Built reports and dashboards• Forecasted the demand of 25,000+ spare parts positions for budget planning and purchasing• Coordinated projects aimed at improving interaction with dealers in stock planning, resource allocation and delivery • Developed business improvement initiatives in collaboration with dealers• Maintained a B2B E-commerce website allowing dealers to place orders, manage backorders, claims, communications and account balance• Collected and formalized business requirements to the development teams and interacted with the IT department for design and delivery solutions• Analysed dealers’ feedback by regular workshops and surveys, revealed their needs and improved the dealers E-commerce websiteACHIEVEMENTS:• Increased the parts sales by 25% in 2021; the company increased its market share by 1%.• Managed transition from Excel to Power BI to automate and improve data extraction and visualization. This saved labour expense and made real-time data available.• Developed the CRM module for dealers website, which automated the claims lodgement and allowed the clients to track the requests progress.• Supported large seasonal sales projects, that required adding custom functions to the dealer website• Collected business requirements and managed integration with client systems for placing and processing special orders. • Developed and launched software for dealers stock levels analyses, which provided recommendations for orders placement. This helped dealers to avoid stockouts and allowed the company to distribute workload in the warehouse efficiently.

Tolyatti, Samara, Russia

• Managed sales of spare parts, supported dealers’ orders and oversaw delivery times• Analysed dealer processes and increased sales by growing the average order value, the number of returned clients and customer satisfaction• Analysed the region’s provision with spare parts and offered recommendations for service centres extension or opening new ones• Trained employees in the dealerships and supervised new dealership opening• Developed and implemented after-sales service standards for the entire LADA brand• Conducted conferences and negotiated with business owners to improve current business processes in dealerships• Managed accounts payable and ensured timely paymentsACHIEVEMENTS:• Increased spare parts sales by 27% in 2017. • Built and nurtured strong relationships with 150+ directors of dealerships, which enabled prompt resolution of all issues.

Tolyatti, Samara, Russia

Togliatti Transformator is a large developer and manufacturer of electrical equipment and power machines. I was responsible for planning and supporting pre-production processes• Automated the calculation of labour and materials needed for fabrication workshops, which reduced man-hours spent on manual calculations• Analysed labour intensity in the workshops, identified downtime causes and made suggestions to increase productivity• Manage pre-production and production schedules, monitored timely execution of activities • Created labour standards for new equipment, considering health & safety requirements• Analysed material costs in collaboration with production sites to identify deviations and money-saving opportunities• Performed annual and monthly budgeting for the technical department and monitored expenditures• Participated in production modernisation, organised and coordinated purchase, installation and commissioning of new equipmentACHIEVEMENTS:• Automated the process of engineering document management by implementing a PLM system, which sped up the product development cycle by 2.5 times and allowed stakeholders to input feedback.• Implemented an ERP planning management system (SAP) that was introduced at all production sites and allowed the company to efficiently manage the supply of materials and promptly receive engineering data.

Togliatti, Samara, Russia

• Developed pre-production and production schedules from the contract preparation stage to the shipment of finished goods, monitored timely execution of activities.• Developed process manufacture routes for each new parts.• Calculated of labour and materials needed for fabrication workshops.ACHIEVEMENTS:• Implemented a digital system for managing orders at the pre-production stage using MS Project. This allowed managers to track the status of concurrent projects, distribute resources efficiently and address delays promptly.

Master'S Degree, Business/Managerial Economics

Bachelor'S Degree, Electrotechnical

Economics